Position Title  : Senior Global Program Manager   Reporting Line : Senior Project Director, APAC Global View Implementation   Position Purpose : Responsible for planning, scheduling, and managing the activities of highly complex, large-scale multinational implementation programs. Ensure program and project deliverables are provided on time, within budget, and in accordance with specification.   Responsible for building and maintaining productive working relationships with clients and between multiple regions and constituencies and senior management. Work with key stakeholders (client, sales, implementation) to resolve any issues and escalations throughout the implementation process.   Key Responsibilities :   Manage full lifecycle implementations for complex multi-national companies over a multiple year period. Develop and enhance strategic business partnerships, building trust with client's key decision-makers to understand their business and strategic objectives, and documentation requirements. Build an implementation strategy with executive level for highly complex programs focusing on partnership and objectives. Communicate with executive level stakeholders in a program-oriented setting where project risk is substantial and communication requirements are highly complex. Leverage your industry expertise to build, grow, and retain strategic relationships with key client stakeholders throughout their successful implementation. Identify and mitigate project risks to successfully meet project objectives. Consult, influence, and communicate strategies to improve efficiency, reduce errors, and deliver a seamless implementation with the highest quality. Partner with sales during the sales process, including participating in prospect meetings. Liaise with internal groups within ADP to ensure alignment on implementation deliverables and methodology and to deliver a seamless client experience globally. Lead with a solution-oriented and innovative approach to incorporate new technology, methodologies, and/or processes through the lens of increasing productivity, efficiency, quality, and improved client experiences. Report on high level milestones and project objectives (client-facing Steering Committee meetings, as well as internal executive leadership meetings).   Experience :   Minimum seven (7) years' experience in implementing global multinational projects (Payroll, HR or Time & Attendance projects a plus). Demonstrated ability to effectively communicate and being strategic with executive level managers in a program-oriented setting where project risk is substantial and communication requirements are highly complex. Demonstrated ability to build an implementation strategy with executive level for highly complex Programs focusing on partnership and objectives. Ability to provide consulting activities with executive level in a transformation program. Ability to build and grow strong relationships with internal partners across technology, product, implementation, service, and legal. Proven experience working within complex internal and external cross-functional teams. Strong ability to work and manage in a conflicting environment without losing client relationship. Highly collaborative with a partner mindset Ability to thrive in a fast-paced and ever-changing environment. Excellent communication (written and verbal) and presentation skills. Ability to work in complex environments and governance. International culture and ability to work in a multinational environment. Must be able to understand HR/Payroll processes and high-level concepts. Experience with Project Management, SAFe Agile methodology is a plus.   Certifications / Qualifications :   University degree or comparable education/work experience Payroll (and HR) related training is an advantage. Project management certifications are an advantage. Proficient in English. Additional languages are a plus. .

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