At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.The Senior Foodand Beverage Manager is responsible for overseeing and directing Banquets, Restaurants, In-Room Dining, Lounges, Stewarding, and any other Food or Beverage related areas operated by Hyatt.Duties include:Responsible for short and long term planning and the management of the Food and Beverage operations in the front and back of the houseDevelop and recommend the budget, marketing plans and objectives and manages within those approved plansImplement and maintain FB sales/marketing programsDirect and oversee development of employeesHire, train, empower, coach and counsel, performance and salary reviewsDirect the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operationsCoordinate food and beverage operations with other hotel departments to ensure efficient guest serviceResolve customer complaints as appropriate to maintain a high level of customer satisfaction and qualityImplement procedures to increase guest and associate satisfactionExercise quality control for both food and beverageMaintaining Hyatt standards of service and ensure their implementationPerforming daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standardsMaintain communications with Corporate StaffCoach and counsel employees to reflect Hyatt service standards and proceduresAt Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.The Senior Foodand Beverage Manager is responsible for overseeing and directing Banquets, Restaurants, In-Room Dining, Lounges, Stewarding, and any other Food or Beverage related areas operated by Hyatt.Duties include:Responsible for short and long term planning and the management of the Food and Beverage operations in the front and back of the houseDevelop and recommend the budget, marketing plans and objectives and manages within those approved plansImplement and maintain FB sales/marketing programsDirect and oversee development of employeesHire, train, empower, coach and counsel, performance and salary reviewsDirect the implementation of the payroll, reports, forecasts, inventory and budget for food and beverage operationsCoordinate food and beverage operations with other hotel departments to ensure efficient guest serviceResolve customer complaints as appropriate to maintain a high level of customer satisfaction and qualityImplement procedures to increase guest and associate satisfactionExercise quality control for both food and beverageMaintaining Hyatt standards of service and ensure their implementationPerforming daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standardsMaintain communications with Corporate StaffCoach and counsel employees to reflect Hyatt service standards and procedures4years or more of progressive hotel Food and Beverage experience (typically with Hyatt)Service oriented style with professional presentations skillsProven leadership skillsHotel/Hospitality degree an assetMust possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom lineClear andconcise written and verbal communication skillsMust be proficient in Microsoft Word and ExcelMust have excellent organizational, interpersonal and administrative skillsExperience implementing new FB conceptsPrevious experience with international hospitality brands preferred4years or more of progressive hotel Food and Beverage experience (typically with Hyatt)Service oriented style with professional presentations skillsProven leadership skillsHotel/Hospitality degree an assetMust possess the following strengths: high energy, entrepreneurial spirit, motivational leader, proven track record in high volume concept, effective communicator, effective in providing exceptional customer service and ability to improve the bottom lineClear andconcise written and verbal communication skillsMust be proficient in Microsoft Word and ExcelMust have excellent organizational, interpersonal and administrative skillsExperience implementing new FB conceptsPrevious experience with international hospitality brands preferred