JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

The Senior Facilities Manager provides strategic leadership for property management across DFAT’s diplomatic compounds in Hanoi and Phnom Penh. This senior position is responsible for delivering comprehensive facilities management services while setting the strategic direction for the capital works pipeline and responding to substantial future capital requirements.

This role is a full time 12 month fixed term contract based in Hanoi, Vietnam, you are required to manage Phnom Penh, Cambodia remotely, there would be some travel involved from time to time.

This role is critical to maintaining the Hanoi and Phnom Penh compounds as valuable assets in DFAT's network while ensuring operational excellence through the facility's second decade of operation. The Senior Facilities Manager will balance day-to-day operational needs with strategic asset stewardship to support Australia's diplomatic missions in Vietnam and Phnom Penh.

Responsibilities will include: 

Responsible for service delivery under The Contract KPIs and SLAs for all Assigned sites

Responsible for technical and facilities operations, ensuring all Critical Environment (CEM) requirements are met, and all Planned Maintenance activities are completed per the scheduled maintenance program (Note: must work with Post SAO to coordinate maintenance activities to suit Post operations)

Provide proactive assistance with any 3rd party contractor works to ensure they will not impact existing infrastructure/building services

Provide 24/7 emergency response support and site attendance as required

Ensure the JLL Operational Risk Management (ORM) program is implemented and maintained

Ensure disaster recovery and business continuity plans are implemented and maintained

Ensure an environment that supports teamwork, cooperation and performance excellence within the team

Mentor and enable Training & Development of team members

Implement regular communication forums with remote Assigned Site personnel

Build and develop effective client/stakeholder relationships across multiple levels of the organisation

On-site key point of contact for Facilities in the client's premises

Actively engage in JLL internal forums to ensure they are abreast of all innovation.

Work work with the JLL Procurement Manager to ensure that contract procurement processes comply with Commonwealth procurement guidelines as well as JLL's best practice

Manage all contracts to ensure that they are professionally delivered at the right costs

Sounds like you? This is what we are looking for: 

Must have a current Australian Government Negative Vetting 2 Security Clearance

Extensive experience in property/facilities management for complex, large-scale facilities

Proven strategic planning abilities and long-term asset management experience

Strong financial acumen with budget management experience at the $2M+ level

Demonstrated success in leading multiple operational verticals within a property management context

Excellent stakeholder management and communication skills

Experience working in diplomatic, government, or high-security environments preferred

Knowledge of Australian building regulations and property management practices

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things. Keep those ambitions in sights and imagine where JLL can take you...

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation, or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Apply today, quoting job reference number LMREQ485792 

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.