JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves:

This position serves as Senior Facilities Coordinator responsible for coordinating day-to-day facilities operations while maintaining world-class working environment to create wonderful workplace experience for employees. You will manage both soft and technical services aspects of facility including general employee requests, reception and mailroom, while inspecting buildings to confirm safety standards, identifying, planning, and reporting major areas needs for repair. This role contributes to JLL's business objectives by conducting and operating regular facilities inspections and audits while being responsible for office facilities and office space being well-maintained, ensuring all site documentation are updated, and maintaining JLL's reputation for excellence in corporate real estate services through seamless senior facilities coordination and service delivery with exceptional quality of service as reflected by client feedback while serving as escalation point for complex facilities issues and providing guidance to junior coordinators.

What your day-to-day will look like:

Manage day-to-day facilities operations by maintaining world-class working environment to create wonderful workplace experience for employeesManage general employee requests, reception and mailroom while inspecting buildings to confirm safety standards, identifying, planning, and reporting major areas needs for repairConduct and operate regular facilities inspections and audits while being responsible for office facilities and office space being well-maintainedEnsure all site documentation are updated while assisting in special events within officeAssist with critical out-of-hours issues and participate as key team member in responses to emergency situations when necessaryServe as vendor POC on both soft and hard services for daily operations while coordinating with Facilities Manager, fellow coordinators, HK personnel, landlord personnel and vendors to ensure all tasks will run according to planConduct daily walkthroughs to ensure clean and organized office while responding to all work orders in timely manner, ensuring KPI compliance and excellent customer serviceIdentify opportunities for improved operation and service excellence while making recommendations for conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all timesProvide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work with minimal disruptionAssist in procurement of vendors and services as required for both hard and soft services while providing coordination and support events, meeting and conference facilities as requiredProvide mentoring and guidance to junior Facilities Coordinators and Technical Facilities CoordinatorsServe as escalation point for complex facilities issues requiring senior judgment and decision-making.

Required Qualifications:

Advanced experience in facilities coordination role with ability to manage both soft and technical services aspectsCapability to manage day-to-day facilities operations by maintaining world-class working environmentUnderstanding of managing general employee requests, reception and mailroomAbility to inspect buildings to confirm safety standards, identifying, planning, and reporting major areas needs for repairCapability to conduct and operate regular facilities inspections and auditsUnderstanding of being responsible for office facilities and office space being well-maintainedAbility to assist with critical out-of-hours issues and participate as key team member in responses to emergency situationsCapability to coordinate with Facilities Manager, fellow coordinators, HK personnel, landlord personnel and vendorsUnderstanding of conducting daily walkthroughs to ensure clean and organized officeAbility to comply with all requirements of client contract and meet or exceed Key Performance IndicatorsStrong leadership capabilities with ability to mentor and guide junior coordinatorsAdvanced problem-solving skills with capability to serve as escalation point for complex facilities issues.

Preferred Qualifications:

Experience managing day-to-day facilities operations by maintaining world-class working environmentBackground managing general employee requests, reception and mailroomUnderstanding of inspecting buildings to confirm safety standards, identifying, planning, and reporting major areas needs for repairExperience conducting and operating regular facilities inspections and auditsKnowledge of being responsible for office facilities and office space being well-maintainedBackground ensuring all site documentation are updatedExperience assisting in special events within officeUnderstanding of assisting with critical out-of-hours issues and participating as key team member in responses to emergency situationsKnowledge of serving as vendor POC on both soft and hard services for daily operationsBackground coordinating with Facilities Manager, fellow coordinators, HK personnel, landlord personnel and vendorsExperience conducting daily walkthroughs to ensure clean and organized officeUnderstanding of identifying opportunities for improved operation and service excellenceKnowledge of providing information and direction to vendors, facilities staff and other service providersBackground assisting in procurement of vendors and services for both hard and soft servicesExperience with equipment maintenance, landlord relations and management of building access passesUnderstanding of updating and maintaining accurate records and official documentation for sitesKnowledge of coordinating site operations in accordance with all agreed policies, procedures and contract scopeExperience mentoring and developing junior facilities coordination staffBackground serving as escalation point for complex facilities matters requiring senior expertise.

Location: Onsite

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Estimated compensation for this position:

73,000.00 – 105,800.00 USD per year

This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Cupertino, CA

Job Tags:

GREF

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

California Residents only

If you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.

Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.