JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

General Office Administration.Act as the first point recipient and single point of contact on Response SLA of all service request via calls and/or email from Central Help Desk teamAct as gatekeeper for all Work order requisition status (Closed/Open) through data and voice support Technology platformTechnology service delivery champion for all Digitization and Technology innovationsUnderstand the operational and technical inventory support requirements of the elements of the site for which he/she is responsible.Assist site Facilities technician and/or Facilities Engineer in coordinating non-technical outsourced service partnerEnsure that current inventory files (Soft and Hard copies) are maintained to provide necessary supplies and services.Ensure Audit-ready documentation in-placedReview and spot check areas of responsibility to ensure that suppliers/service providers are meeting contractual obligations to the client.Responsible for administration activities including support on validating document related to vendorsEnsure general administrative activities under his/her control are conducted in a timely and efficient manner.If appropriate, liaise closely with the client on site representatives to address problems and/or enhance working environment performance.Maintain and responsible in updating & tracking of the following; a) Service Level agreement, b) Key Performance indicators, c) Lockers and key inventory register, d) Facilities Issues tracker, e) Facilities Minor project tracker, f) Technical & Non-Technical critical spares and consumables, g) Cafeteria and Vending machine performance trackers, h) Pantry inventory & supplies, i) BCP supplies, j) Client Visits supplies inventory, k) Weekly & Bi-Weekly IFM trackers, l) IFM Monthly report, m) JLL & Vendor POR & GRR, n) JLL & Vendor Accounts Payable/Receivable, o) LSS & CIWG tracker, p) Waste & Energy trackers, q) Site Walkthrough inspection proactive trackers, Refer to JLL My Performance Program for SFC & FCAudit ready and Timely SLA & KPI target reports updating, reporting & submissionTimely incident & issues escalation to JLL immediate managerExcellent office administration skillsetExcellent Microsoft software familiarity & hands on skillsetExcellent writing skills and communication skillsA team leader and ability to execute Begin in the End in Mind approachGood in analytical skillsDo have an excellent interpersonal skill with peers and client centric focusDemonstrated initiative mindsetA team leader with ability to delegate and achieve output driven resultsAt least 3-4 years in direct IFM Soft Services experience At least 6-8 years total work experience in or combined in the such industry; Business Office Administration, Commercial retail, BoH / FoH Hotel administration and Residential & Commercial Property management, Manufacturing office administration and Integrated Facility management industry

Location:

On-site –Taguig, Philippines

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.