At ING, we empower our people to take ownership and drive change. We’re looking for a dynamic and experienced People Lead to oversee four high-performing teams within TS expertise managing Pricing Desk, Cash Advisory, Structuring, and Billing & Systems functions. This is a pivotal leadership role with direct impact on our commercial strategy and operational excellence.

The role reports to the WB Transaction Services and Financial Markets super circle lead.

The WB Transaction Services, Expertise team, play a critical role in delivering tailored financial solutions to corporate clients, ensuring competitive pricing strategies and seamless execution. By combining deep market expertise with client-centric insights, the team drives commercial value and strengthens long-term client relationships

You’ll be managing 20+ talented professionals, with a clear mandate to grow and evolve the team. You’ll work closely with the business, ensuring alignment between strategic goals and day-to-day execution, while fostering a culture of accountability, innovation, and continuous improvement. This means engaging with the Product, Sales and Delivery domains on a regular basis. By using your unique position within the wholesale banking Transaction Services, you can successfully bring the collaboration of the business closer and have in depth understanding of the organization.

You work collaboratively with stakeholders globally and locally to ensure our processes are effective and efficient and provide insightful and strategic advice on how to support our teams taking a long-term, sustainable approach.

You set the bar and drive great results while acting as a servant leader – listening to the needs of your team and peers and placing concerns, challenges, and ideas into the bigger picture. You make sure that we keep the Bank and our clients safe and secure by placing risk considerations at the core of decisions and ensuring our processes are compliant by design. If you are curious, eager to learn, love turning plans into reality, enjoy working in a collaborative and diverse team, and are always up for a challenge – our team needs you! 

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