About This Role

Job Description

• They must possess a professional attitude towards customers.

• The representative should also demonstrate a positive attitude while handling customers.

• They should also communicate well with customers

• Scheduling pilot trainings on Simulators

• Liaison with Airline Flight Operations

• Prepare training utilization data

• Assist in Revenue Management system

• They should also have in-depth knowledge about business process based on which they can manage customer

• Communicate and coordinate effectively with internal departments

• Maintain customer database as per company process

• Follow company process accurately and efficiently Skill Set required

• Candidates must hold a graduation degree.

• The candidate should always be calm and patient with customers.

• Candidates must strong at Microsoft office

• Candidates with relevant experience in scheduling are a preference

• High level of professionalism (you are one of the faces of the company!)

• Ability to handle stress

• Excellent verbal and communication skills

• Organized and Multi-tasking

• Ability to learn other software systems relatively easily

• Good writing skills (email etiquette)

• Team player

• Empathy

• Confidentiality

Experience: 2-5 years in customer interaction and scheduling/planning Knowledge of Civil Aviation Requirements (add on)

Position Type                       

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, nationality, colour, religion, sex, gender indentity and expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by local laws.

If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process.  If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-Careers@cae.com