Job Description:
Internal1.Provide necessary support and information on project business2.Support and coordinate with team member for project development3.Assist Head of Operations to design internal and external SOP for project management4.Feedback various operation matters to improve operation quality and result5.Coordinate/liaise/work with FICO/OFR/Overseas Branch on operation and operational accounting matters
Customer1.Offering rate to Customer for concerned inquiry.2.Keep communication with customer on daily basis
Problem Complexity / Process1.Handle and track the project transportation condition2.Execute the daily operation for different projects3.Participate in making the project’s SOP and carry out strictly4.Collect operation issues and report to Head of operations and then reply to overseas/Customer 5.Track and answer the question of difficult case6.Communicate with the agent/overseas station/supplier and other colleagues about various oeration matters
People Management1. Develop a culture of quality, service excellence (for internal customers), flexibility and cost consciousness2.Develop a team spirit and multitasking capabilities within the team3.Plan, organise and direct an efficient and effective function4.Conduct performance appraisal, including coaching

Job Requirement:1.Bachlor degree in logistics or business related field2. 1-2 years & above working experience preferably in Freight Forwarding/Logistics Industry3.Proper understanding of projects bidding procedure and operation process4.Understanding of  trade terms& logistics processes both in import & export ,sea freight & air freight5.Minimum 3 years experience as project implementation6.Previously participated 10 large and small-scale conventional projects 7.Good at English, fluent both in written and Oral