JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Senior Director of Engineering in Charlotte, NC or Frisco, TX (Client Site)

The Senior Director of Engineering provides expert technical leadership for all critical building equipment and systems. This role oversees engineering operations, develops maintenance strategies, and drives system optimization initiatives. The position requires extensive knowledge of commercial building systems, including HVAC, electrical, plumbing, fire/life safety, and automation technologies. The ideal candidate will combine strong technical expertise with strategic leadership skills to ensure optimal facility performance while maintaining excellent client relationships.

Here is some of your day:

Lead daily engineering operations, including system monitoring, incident response, and performance optimizationDevelop and implement operational strategies that align with organizational goals and technical requirementsBuild and manage cross-functional relationships between engineering teams and other departmentsEstablish operational metrics and KPIs to measure effectiveness and identify areas for improvementDrive process standardization and automation initiatives to increase efficiency and reduce manual interventionManage operational budgets and resource allocation for maximum efficiencyLead incident management processes, including root cause analysis and implementation of corrective measuresOversee capacity planning and infrastructure scalability to support business growth

Who we are looking for:

Required

7+ years of experience in engineering operations or related technical rolesProven experience leading operational teams in a technical environmentStrong understanding of IT infrastructure, system architecture, and operational best practicesExperience with monitoring tools, incident management systems, and operational metricsExcellent problem-solving abilities and analytical skillsStrong leadership and communication skills

Preferred

Bachelor's degree in Engineering, Computer Science, or related technical fieldExperience with DevOps methodologies and practicesKnowledge of automation tools and continuous integration/continuous deployment (CI/CD) processesCertification in ITIL, Six Sigma, or other operational excellence frameworksExperience in cloud infrastructure management (AWS, Azure, or GCP)

Success Factors

Ability to balance strategic vision with tactical executionProactive approach to identifying and addressing operational challengesEffective stakeholder management and communication skillsData-driven decision-making approachCommitment to continuous improvement and operational excellence

Schedule: Monday-Friday day shift with on-call 24/7 for emergency response

Pay $110,000-160,000 with a 20% targeted bonus of the annual salary

Estimated total compensation for this position:

150,000.00 – 200,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –Charlotte, NC, Frisco, TX

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.