Posted Date

21 Nov 2024

Function/Business Area

IT & Systems

Location

Bhubaneswar

Job Responsibilities

1.Able to solve medium to high complexity applications related incidents
coming from end-users or 1st line support.
2.Logging incidents and their status in Operations Work Flow management
3.System with collecting all related information (logs, reports, SQL
queries)
4.Able to analyze impact of incident and communicate it to affected user
areas and minimize it.

Education Requirement

BE / B.Tech / MCA

Experience Requirement

2 - 4 years

Skills & Competencies

1.Good hands on experience in IT Ops
2.Trouble shooting experience
3.Provide support to L1
4.Strong analytical, problem identification and problem solving skill

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