As a Senior Engineer in Identity Governance & Administration (IGA) Operations at Optiv, you will be responsible for the day-to-day operational support, maintenance, and optimization of enterprise IGA platforms including Zilla Security, Saviynt, and SailPoint Identity Security Cloud (ISC). You will ensure the reliability, performance, and compliance of identity services across client environments, while supporting access governance, provisioning workflows, and access review campaigns. This role is ideal for a hands-on engineer with a strong operational mindset and a passion for identity security. **How You’ll Make an Impact** + Provideongoing operational supportfor IGA platforms (Zilla, Saviynt, SailPoint ISC), including issue resolution, performance tuning, and system health monitoring. + Managedaily administration taskssuch as user provisioning/deprovisioning, access request fulfillment, role management, and policy enforcement. + Monitor and maintainconnectors and integrationswith cloud platforms (AWS, Azure, GCP), SaaS applications, and on-prem systems. + Troubleshoot and resolveaccess issues, sync failures, and workflow errors, ensuring minimal disruption to business operations. + Supportaccess certification campaigns, including campaign setup, monitoring, and remediation tracking. + Performroutine audits and reconciliationsto ensure data integrity and compliance with internal policies and external regulations. + Collaborate with internal teams and clients toanalyze access data, identify anomalies, and recommend corrective actions. + Maintain and updatetechnical documentation, including runbooks, SOPs, and configuration guides. + Participate inchange management processes, ensuring updates and patches are tested and deployed with minimal risk. + Provideon-call supportand respond to incidents related to identity services as part of a rotation. **What We’re Looking For** + 5+ years of experience inIGA/IAM operations and support, with hands-on experience inZilla Security, Saviynt, and SailPoint ISC. + Strong understanding ofidentity lifecycle management, access governance, and compliance requirements. + Experience withtroubleshooting connectors, APIs, and synchronization issues across hybrid environments. + Familiarity withdirectory services (AD, Azure AD), SSO, and authentication protocols (SAML, OAuth, OpenID Connect). + Proficiency inscripting (PowerShell, Python)for automation and reporting. + Ability to manageaccess review campaigns, SoD policies, and remediation workflows. + Strong documentation skills and experience maintainingoperational runbooks and SOPs. + Excellent communication and collaboration skills, with a focus oncustomer service and operational excellence. + Experience withticketing systems (e.g., ServiceNow, Jira)and ITIL-based support models. + Familiarity withcompliance frameworkssuch as SOX, HIPAA, GDPR, and ISO 27001. + Certifications such asSailPoint Certified IdentityNow Professional,Saviynt Certified Engineer, orCISSP/CISM/CIAMare a plus + The role demands the availability for 6PM to 3AM IST time zone. + This role is Work from Office role **What you can expect from Optiv** + A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups (http://www.optiv.com/company/about-us#dei-group) . + Work/life balance + Professional training resources + Creative problem-solving and the ability to tackle unique, complex projects + Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities. + The ability and technology necessary to productively work remotely/from home (where applicable) **EEO Statement** Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law. Optiv respects your privacy. By providing your information through this page or applying for a job at Optiv, you acknowledge that Optiv will collect, use, and process your information, which may include personal information and sensitive personal information, in connection with Optiv’s selection and recruitment activities. For additional details on how Optiv uses and protects your personal information in the application process, click here to view our Applicant Privacy Notice (http://www.optiv.com/job-applicant-privacy-notice) . If you sign up to receive notifications of job postings, you may unsubscribe at any time.