Wolverhampton, GBR
3 days ago
Senior Engineer, Product Support
**Date Posted:** 2025-07-02 **Country:** United Kingdom **Location:** HS Marston Aerospace Limited, Wobaston Road, Fordhouses, Wolverhampton, WV10 6QJ **Position Role Type:** Unspecified Collins Aerospace makes modern flight possible. Of course, that wouldn’t be possible without the capabilities and technologies of our organization, as well as our engineers – a highly skilled, accomplished network that spans more than 180 sites, 24 countries and 6 Strategic Business Units (SBUs). Our industry-leading experts are setting the standards for the aerospace industry and paving the way for the future. But as new challenges present themselves, we need fresh, creative and motivated minds to overcome these hurdles, help us break barriers and achieve new levels of innovation. Do you have what it takes to join a global organization that doesn’t shy away from big opportunities? If so, we invite you to join our ranks and create the next generation of aerospace technologies. Together, we will nurture an engineering culture that values intellectual curiosity, risk takers and integrity. A place where we will challenge ourselves, our teams, and the status quo and where we will work to find a way – the right way – to achieve what others can only dream of. **What You Will Do** + Proactively identify and manage emerging issues with products in the field. + Plan / Drive / Monitor / Coordinate / Report Technical Investigations using a structure root cause and corrective actions approach. + Capture aftermarket lessons learnt are addressed, captured, and passed on to the wider engineering team. + Provide the technical interface to Customers (e.g. Airlines / OEMs ISM Depts). + Writes, rewrites and/or edits technical documents to communicate clearly and effectively technical specifications and instructions to a wide range of audiences. + Coordinate the update and release of Illustrative materials and Technical Publications including **Component Maintenance Manuals (CMM) and Service Bulletins (SB). (MUST have experience in creating these documents. (Windsor Locks will be able to provide some in house training** + Support and create Repairs, Upgrades and Modifications (RUMS) schemes. **What You Will Learn** **Experience:** Industry specifics/insights, practical/hands-on skills that will be gained, exposure to the latest tools and technologies in the industry. **Professional Development:** Access to company-paid certifications and training programs, mentorship and guidance from industry leaders, leadership opportunities, spearhead exciting high-impact projects and initiatives. Continuous Learning and Innovative culture, where curiosity is encouraged and supported. **Cross-Functional Collaboration:** Collaborate with talented teams and departments, broadening skillsets and knowledge base. Networking opportunities, connecting with industry experts, attend conferences, expand professional network. **Qualifications We Prefer** + Experience of a product support role in the aerospace industry + Experience in S1000D and ATA iSpec 2200 international Aviation Technical Publications and Maintenance Standard + A strong communicator able to interact with and build positive working relationships a variety of stakeholders within and outside of the organisation. + Broad intellectual capability with a good level of technical understanding, ability to effectively interface technically with a wide range of professionally qualified external and internal business disciplines. + Demonstratable experience in the use of Root Cause and Corrective Action tools such as DMAIC and Six Sigma. **Highly Desirable** + Qualifications: BEng/BSc in Aerospace or Mechanical discipline or equivalent experience. + Extensive engineering experience in the Aerospace or Automotive Industry in the design and/or in-service support of Heat Exchanger products. + Experience in the drafting and maintaining of aftermarket documentation such as component maintenance manuals and service bulletins. + Experience working at or support an aerospace Maintenance, Repair and Overhaul organisation. + Experience with civil or military aircraft maintenance regulations, procedures and/or organisations. + Ability to work autonomously with customers to resolve complex and time sensitive problems, understanding limits of own abilities and authority. + Registration with a professional engineering organisation (e.g. CEng or IEng, IMechE or RAeS) **What We Offer** Some of our competitive benefits package includes: + Competitive Salary + Holiday entitlement is 25 days- plus bank holidays, plus ability to buy / sell up to 5 days + Standard Pension scheme 2:1 (matched up to max 10%) + Group Income Protection: 13 weeks full pay then 13 weeks 50% + Private Medical Insurance + Employee Assistance Program, further details of which are available from the Human Resources department. + RTX Scholar Program - further education + Employee selectable top up benefits + And so much more! _RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law._ **Privacy Policy and Terms:** Click on this link (http://www.rtx.com/privacy/Job-Applicant-Privacy-Notice) to read the Policy and Terms Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
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