Senior Engagement Specialist
Pike Corporation
SUMMARY:
As the Senior Engagement Specialist you will be responsible for the development and execution of engagement scopes of work associated with utility infrastructure projects, including but not limited to electric transmission and substation. This position involves the preparation of Classification of Work documents, engagement risk assessments, and key messages and communication plans for those projects. Under the direction of the Project Manager or Lead Engagement Specialist, you will have the opportunity to coordinate all public engagement functions, such as participating in project site visits for active construction projects, public meetings, and preparing collateral for public communications.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Under minimal supervision, the incumbent will provide:
Support the creation of public engagement scope documents and processes throughout the projects.
Prepare estimates to include public engagement costs, schedules, collateral, and additional items as needed.
Coordinate project site visits, public meetings, and other engagement meetings/events related to the projects.
Engage with the public proactively, devise communication plans, and contribute to the task execution for the success of assigned infrastructure projects.
Implement approved media communications with the client.
Proactively collaborate with stakeholders (internal and external) to meet project goals.
Appropriately manage high-stress public interactions.
Assist in training and guiding junior Engagement Specialists (I and II)
Perform other duties as assigned by management.
COMPLEXITY OF WORK:
Non-routine; general polices applied to frequently changing situations.
RELATIONSHIP OUTSIDE WORK GROUP:
Influences decisions of moderate nature requiring high degree of tact.
SUPERVISORY RESPONSIBILITIES:
Provide mentorship to Engagement Specialist I and II
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
REGULAR ATTENDANCE is required.
EDUCATION and/or EXPERIENCE
Required A bachelor’s degree from a four-year college or University in communications, journalism, public relations, public administration, or other related field of study and experience equivalent to 3-7 years of public engagement.
Experience
Preferred 3 Year(s) Experience in the electric utility industry and/or experience with large infrastructure improvement projects.
CERTIFICATIONS, LICENSES, REGISTRATIONS:
N/A
ON-THE-JOB TRAINING:
As needed for the job and employee development.
LANGUAGE SKILLS:
A.Ability to read and interpret documents such as procedure manuals, operational procedures, etc.
B.Ability to write reports, Business correspondence, and procedure manuals.
C.Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS:
A.Ability to apply concepts of basic algebra and geometry.
REASONING ABILITY:
A.Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. B.Ability to deal with problems involving several concrete variables in standardized situations.
OTHER SKILLS AND ABILITIES:
• Strong verbal, written, and interpersonal communication skills.
• Self-motivated and able to work independently.
• Exhibit organizational and planning skill.
• Ability to deal with a variety of individuals from various socio-economic, cultural, and ethnic backgrounds.
• Ability to manage multiple tasks and provide leadership to other team members.
PHYSICAL DEMANDS: The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
A. How much on the job time is spent in the following physical activities?
• Stand 1/3 to 2/3 (Frequently)
• Walk 1/3 to 2/3 (Frequently)
• Sit 1/3 to 2/3 (Frequently)
• Talk or Hear 2/3 and more (Regularly)
• Use Hands to Feel, Handle or finger tools or controls 2/3 and more (Regularly)
• Climb or balance None
• Stoop, Kneel, Crouch or crawl Up to 1/3 (Occasionally)
• Reach with Hands and Arms 2/3 and more (Regularly)
• Taste or Smell None
B. Does this job require that weight be lifted or force to be exerted? If so, how much and how often?
• Up to 10 Pounds Up to 1/3
• Up to 25 Pounds Up to 1/3
• Up to 50 Pounds None
• Up to 100 Pounds None
• More than 100 Pounds None
C. Does this job have any special vision requirements?
☒ Close Vision (clear vision at 20 inches or less)
☒ Distance Vision (clear vision at 20 feet or more)
☒ Color Vision (ability to identify and distinguish colors)
☒ Peripheral visions (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point)
☒ Depth Perception (three-dimensional vision, ability to judge distances and spatial relationships)
☒ Ability to Adjust Focus (ability to adjust the eyes to bring an object into sharp focus)
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Wet, humid conditions (non-weather) 1/3 to 2/3 (Frequently)
• Work near moving mechanical parts Up to 1/3 (Occasionally)
• Work in high, precarious places None
• Fumes or airborne particles None
• Toxic or caustic chemicals None
• Outdoor weather conditions 1/3 to 2/3 (Frequently)
• Extreme cold (non-weather) None
• Extreme Heat (non-weather) None
• Risk of electrical shock None
• Work with explosives None
• Risk of radiation None
• Vibration None
While performing this job, the noise level in the work environment is:
Moderate Noise (Examples: business office with typewriters, and or computer printer, light traffic)
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization.
Pike Engineering is an equal opportunity employer
EOE/Minorities/Females/Vet/Disabled
Pike Engineering is a Non-Union Company
United Grid Solutions is a team of planners and strategic thinkers dedicated to providing critical infrastructure solutions that improve lives around the world. Beginning with our role in connecting the first power plants to the earliest power grids, we have a longstanding history of delivering innovative and transformative solutions to meet the needs of today and tomorrow.
Our team members have the opportunity to grow and advance while solving unique and complex challenges for the evolving infrastructure industry.
Requisition ID: 25002195
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