About us

When you work with us, you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognising individual strength.

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We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise.

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At DHL Supply Chain (DSC), there's more to a role than the work we do. Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be.

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Join a supportive work environment where you’ll have the tools and training you need to grow and succeed.

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DHL Supply Chain is Great Place To Work® certified.

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Responsibilities

We are seeking a Senior Director, Regional OE Data Strategy, Operational Analytics and Performance Management for the APAC Operations Excellence team to lead the strategic oversight of DSC APAC Operational Analytics and Performance Management, developing and implementing comprehensive strategies while collaborating with APAC businesses to drive regional initiatives and deploy best practices. This role involves advancing the analytics program by defining and deploying initiatives within DSC APAC operations, working closely with APAC countries and functional heads on a daily basis, and coordinating with global data strategy and analytics teams. Additionally, this role will provide expert support in processes, tools, and facilitation to foster growth in the APAC region.

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Deliver value-added analytics products to the DSC APAC business by identifying and defining use cases, supporting the IT analytics team in R&D, and leading the deployment of developed products, including collaboration on AI products as needed

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Drive talent management for Business Data Analytics careers in DSC APAC, focusing on recruitment, development, and retention to establish the region as a career destination

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Identify, create, and deliver best practices for operational data analytics, co-driving large continuous improvement projects with the OE OMS team, consolidating PowerBI applications, and ensuring best practice sharing for enhanced visibility and data-driven decision-making

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Performance Management

\n\nPromote cross-functional adoption of the MRP process through DPM and OEPM\nRepresent regional LOGICS requirements as the APAC LOGICS Lead\nOwn and manage OE Performance Management, including LOGICS Business Metrics and Operations Profile & Planning module\nEnsure MDM Facility domain awareness and adherence within the region\n\n

Data Strategy

\n\nDrive the regional data strategy, including the roadmap for data product development and data quality initiatives.\nContribute to defining and driving the adoption of operational data standards.\nLead efforts to enhance data literacy within the OE organization and Operations.\n\n

Operations Analytics

\n\nIdentify operational business opportunities to address through analytics.\nEngage stakeholders to enable effective change management and drive the rollout of operations analytics products at scale.\nEstablish an OE Analytics network across the region to support digital transformation and leverage analytics opportunities.\n\n

Project Management and Leadership

\n\nLead planning and implementation of data analytics projects in partnership with the IT analytics team\nDevelop measurement tools to assess value and operational impact, ensuring global alignment\nManage resources to maximize efficiency and reduce redundancy across sectors and products\nDirectly oversee a Center of Excellence (CoE) Data Analytics team and support regional performance management staff\nProvide subject matter expertise in data analytics and performance management\nProactively inform leadership of project progress and present value to stakeholders at all levels.\n\n

 

Requirements\n10-15 years of experience in Operational Excellence, focusing on performance management and business analysis, preferably in Logistics.\n5+ years of project/program management experience in a Distribution/Fulfillment environment.\nStrong organizational and planning skills.\nKnowledge of fulfillment industry processes and processing/packaging equipment.\nProficient in report writing and effective communication with customers and regulatory agencies, suitable for presentations to senior management.\nStrong mathematical skills to support operational duties.\nAbility to provide technical direction and interpret specifications for teams.\nCapable of simplifying complex solutions for customer and executive presentations.\nExcellent verbal, written, and interpersonal communication skills.\nProven project management capabilities.\nExperience leading and managing cross-country, multicultural teams (essential).\nWider regional experience is a plus.\nUndergraduate degree in Business, Engineering, Supply Chain, or related field; or equivalent experience.\nMaster’s degree in Business Administration or other advanced degree; or related experience preferred\nJob application will close by 27 May 2025\n