This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Imagine leading the engineering teams behind the largest digital sales platform at Spectrum, responsible for driving billions in revenue and serving hundreds of thousands of daily visitors. As Senior Director, eCommerce Development, Residential, you will shape the technical direction, architect scalable solutions and foster leadership across teams building acquisition, checkout and post-purchase experiences. Your expertise will directly influence how customers connect with Spectrum’s residential products.

How You’ll Make an Impact   

Direct engineering delivery for the residential buyflow, the top sales channel touching all Spectrum internet, TV and voice customersGuide multiple product teams to build scalable and modern solutions that adapt to evolving business requirementsMentor engineering managers and tech leads to empower autonomous decision-making and strong technical leadershipCollaborate with Architecture to advance platform modernization, including component libraries, API optimization and modular patternsDrive AI adoption, integrating AI-assisted development tools and AI-powered customer experiences such as conversational buyflowsSolve complex challenges at scale, enhancing performance, release reliability and platform integration across 10+ teamsTranslate technical initiatives into business outcomes, connecting engineering decisions to conversion rates, speed to market and customer satisfaction

Working Conditions   

Office environmentSome travel required
Eligible for Hybrid Work Policy; up to one day per week from home

What You’ll Bring to Spectrum   

Required Qualifications   

Education

Bachelor’s degree in computer science, software engineering or related technical field, or equivalent experience

Experience   

12+ years of software engineering experience with increasing leadership responsibility5+ years leading engineering organizations of 30+ engineers across multiple product teams5+ years at Director level or above managing engineering managers or senior tech leads10+ years delivering large-scale consumer-facing web applications with high availability and performance requirements7+ years driving platform modernization and architectural transformation while maintaining delivery velocity7+ years operating in matrixed organizations with cross-functional partners

Skills   

Strong architectural judgment across front-end, back-end and API orchestrationDeep understanding of modern web architecture including Angular, component-based frameworks, TypeScript, SCSS, RxJS, NgRxExperience with Node.js backend orchestration, API management and middleware integrationIntegration with complex backend services such as product catalogs, billing, credit/risk assessment and payment processingPlatform scalability expertise including modular architecture, micro-frontends and API optimizationCI/CD pipeline management, release strategies and feature flagging at scalePerformance engineering including page load, API response and cachingObservability and monitoring for application health and incident responseKnowledge of accessibility standards (WCAG 2.1 AA)Familiarity with security practices including WAF, fraud prevention and PCIAbility to drive scalable engineering solutions without micromanagementBalance platform investment with product deliveryTranslate technical complexity for executive audiences

Preferred Qualifications

Education

Master’s degree

Experience

Experience in telecom, cable, broadband, wireless or mobile industriesExperience leading engineering organizations of 50+ engineers across multiple product surfaces

Skills

Engineering leadership in telecom, cable or large-scale eCommerce with residential productsHigh-traffic acquisition funnel experience, conversion optimization and A/B testingUnderstanding of residential telecom domains including serviceability and customer flowsProven improvement of engineering velocity using agile metricsDesign system adoption and component library governance at scaleSSR experience with Angular and its impact on SEO and performanceAI/ML integration in eCommerce, including conversational commerce and development toolingScaling engineering organizations through hiring, restructuring and leadership developmentSEO optimization, store locator functionality and marketing page performance in eCommerce
MST821 2026-73841 2026

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

This job posting will remain open until 2026-05-31 09:00 PM (UTC) and will be extended if necessary.

The base pay for this position generally is between $155,600.00 and $300,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.



Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: 13541 Business Unit: Sales and Marketing Zip Code: 80111

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.