At Fannie Mae, the inspiring work we do helps make a home a possibility for millions of homeowners and renters. Every day offers compelling opportunities to impact the future of the housing industry while being part of a collaborative team thriving in an energizing environment. Here, you will grow your career and help create access toaffordable housing finance. Job Description As a valued colleague on our team, you will design and develop moderately complex solutions for information technology (IT) infrastructure environments, including coding, testing, and certifying technology platforms, software, and applications under limited supervision. *THE IMPACT YOU WILL MAKE* The Senior Desktop Packaging Engineer - End User Services role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: * Develop moderately complex solutions for packaging and deploying Windows and Mac desktop applications using variety of packaging tools/utilities * Understand the end-to-end performance of IT platforms. * Draft and maintain policies, guidelines, and standard operating procedures. * Independently monitor advanced performance and capacity metrics for technology solutions. *THE EXPERIENCE YOU BRING TO THE TEAM* *Minimum Required Experiences* * 2 years of Desktop Packaging experience, specifying deploying applications to both Windows and Mac devices * 2 years of experience with Workspace One for developing, managing and deploying packages. * Experience using variety of packaging tools/utilities, i.e., Power Shell, Workspace One, Flexera Admin Studio, VBScript and JSON. * Experience in application interaction with operating systems, including the Windows registry, COM object registration, system/user variables and user-centric data related to application settings. * Experience collaborating across Desktop Infrastructure Technology Teams to provide technically sound solutions. *Desired Experiences* * Bachelor's Degree * AWS/Azure/GCP certifications *Skills* * Skilled with Visual Code Studio, GitLab, BitBucket, and JSON scripting * Strong troubleshooting skills, and the ability to identify issues and drive them to resolution * Ability to interact with Business users and to translate their packaging requirements into elegant, technically sound solutions * Ability to manage end user incidents and mitigate vulnerabilities * Skilled with Windows 10 & 11, both in a physical and virtual desktop environment * Ability to work independently and deliver projects on-time with strict deadlines. End User Services - Technolgy Engineering - Senior Associate Salary Range: $121,000-$158,000 \#LI-Hybrid Qualifications Education: Bachelor's Level Degree (Required) The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers. For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote. Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form . The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here . Requisition compensation: 121000 to 158000 Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at careers_mailbox@fanniemae.com.