About the Team

Our Merchandise Planning and Allocation (MP&A) teams are the driving forces behind making the organization’s product visions available to our consumers through calculated and strategic measures. Your involvement in sales and margin forecasts, promotional performance analysis, inventory management, and vendor relationships will play a critical role in obtaining goals while maintaining PetSmart’s reputation in the market as a trusted partner to pet parents.

About the Location

Collaborative Work Environment:
At PetSmart, teamwork and connection are core to how we thrive. This role is based at our Phoenix Home Office, with an expectation of working a minimum of four days in the office each week. In a standard work week, associates may work up to one remote “flex day” (with leader approval). Our hybrid approach is designed to foster strong collaboration while also supporting flexibility and individual success.

 

About the Job

As a Sr. Demand Planner you will partner with vendors, merchandising, store operations, supply chain and Inventory Planning to manage:

Store In Stocks and Fill RatePO On time and Fill RateInventory, turns, DOSSales and MarginImplement best practices to support PetSmart growth

This position is responsible for following the Replenishment and Planning P&Ps that support positive growth in sales/ margin, and drive cost reductions. This includes identifying and communicating opportunities for improvement on your desk to your manager and working with your peers and business partners to enable a strong cross functional team.

This position is responsible for purchase order generation, value and frequency to support DC inventory fulfillment. Ensure correct inventory quantities are on hand at all servicing Distribution Center's (DC's) to support store sales demand and merchandising objectives. Management of seasonal, in-line and "one time buy" DC inventories. Responsible for establishing and maintaining solid vendor relations and management of vendor order projections. Key contact for vendors and DC's in supporting smooth order flow and PO issue resolution.

 

Responsibility:

Achieves Sales, Margin, and Inventory Turnover and other KPIs as designated to planDevelop overall division strategy vision, policies, resources, and execution plans to align to the corporate strategyParticipates in the seasonal, annual, and long-range strategic and financial planning across a wide array of vendor (direct and external), customer, and merchandising segmentsUse consumer insights and data combined with a structured test and learn approach to maximize growth opportunitiesLeads, executes and measure performance against the business planning and product creation calendars to drive timely and informed decision makingSupports the VP & Director to present within various strategic meetings for the division (i.e. Open-To-Buy, Vendor, QBR, and other meetings)Owns the end-to-end management of demand planning and allocation optimization, including in-stock and service levels for funded items and promotional product; set targets and achieves plans for inventory and space productivity required to support the sales, gross margin and in-stock plans, maintain high levels of promotional product availability during promotional periods while minimizing ad residue, and optimizing end-caps, drive aisle, and in-line story telling and integration consistent with consumer shopping patterns.Ensure department and sku level planning reflects unique store and merchandise assortments, including localization, that allows for sharp transition between selling periodsLeads the development and execution of demand planning, including information sharing and problem solving with vendors around purchase orders, capacities, forecasting, and network inventory flow and optimization.Responsible for the creation, accuracy, communication and management of vendor demand plans.Responsible for management and maintenance of order policy and all business metrics within.Actively create and lead special projects that drive growth opportunitiesIntegrate processes and systems to optimize accuracy, efficiency, inventory productivity, space utilization, and margin optimization.Coordinates the timely response to questions from the stores and management regarding product level availability

Education:

Must have a Bachelor’s degree from a 4 year college or university; or one to two year replenishment experience and/or training; or equivalent combination of education and experience.Intermediate to advanced knowledge of spreadsheets, word processing, decision support software, Outlook as well as SAP and Relex (or similar demand systems) are helpful.
Additional Job Considerations

This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients.Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results.On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.

* This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position.

About the Culture

At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed. 

 

We’re more than a workplace, we’re Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what’s right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart.

 

Our home office offers outstanding amenities in a fun and rewarding workplace including:

Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals“Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces“Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more“Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early educationPaid Volunteer Opportunities to spend time doing good for causes close to heartPrint Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.