**Job Posting Description** **The Opportunity** We are looking for a driven and innovative Senior Data Scientist to join our Advanced Analytics team at Manulife. As part of our Generative AI initiatives, you will play a pivotal role in developing and implementing advanced analytical solutions focused on building varies Generative AI solutions. Your work will be instrumental in helping us optimize Operations in Contact Center, Underwriting and Claims and enhance our Sales, Products and Services to meet customer needs effectively. **Responsibilities** + Collaborate with Data engineers and IT Subject Matter Experts (SMEs) to understand source data and utilize large datasets to prepare and optimize data for building Generative AI solutions using Open AI services to enhance our products and services and scaling it globally. + Develop and implement advanced machine learning models to address complex business challenges, leveraging various algorithms and techniques, with a specific emphasis on utilizing Open AI services for building Generative AI solutions. + Work closely with partners to gather requirements, design data models, and implement tailored solutions. + Standardize processes, techniques, and tools into best practices for other data scientists. + Drive the adoption of data and AI driven solutions by influencing and partnering with key stakeholders. + Innovate and explore creative methods to source and utilize structured and unstructured data for building data and AI driven solutions. Stay updated on industry trends and advancements in AI/ML, with a specific focus on leveraging OpenAI services to continuously enhance our products and services and scaling efforts. **We are looking for a candidate who has:** + An advanced degree in Data Science, Computer Science, Mathematics, Engineering, Statistics, or another quantitative field. + Minimum of 5 years of experience utilizing data science to solve high-impact business problems, with a specific recent focus on building Generative AI applications. + Proficiency in statistical analysis, machine learning, and data manipulation techniques, particularly in the context of understanding customers and scaling globally. + Strong programming skills in languages such as Python, R, or SQL, with experience in prompt engineering and relevant packages like LangChain, LangGraph, AutoGen, Llamaindex and more. + Practical experience with big data processing frameworks and platforms such as Azure, Databricks, Spark, with a focus on leveraging these technologies for building and scaling Generative AI solutions using Open AI services. + Excellent communication skills – able to translate sophisticated data science concepts to technical and non-technical partners, specifically within the context of building Generative AI solutions using Open AI services and scaling across Asia. + Track record of implementing AI solutions into production with tangible business value, particularly related to Generative AI solutions. **What motivates you?** + You obsess about customers, listen, engage and act for their benefit. + You think big, with curiosity to discover ways to use your agile approach and enable business outcomes. + You thrive in teams and enjoy getting things done together. + You take ownership and build solutions, focusing on what matters. + You do what is right, work with integrity and speak up. + You share your humanity, helping us build a diverse and inclusive work environment for everyone. **What can we offer you?** + A competitive salary and benefits packages. + A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills. + A focus on growing your career path with us. + Flexible work policies and strong work-life balance. + Professional development and leadership opportunities. **Our commitment to you** + **Values-first culture:** We lead with our Values every day and bring them to life together. + **Boundless opportunity:** We create opportunities to learn and grow at every stage of your career. + **Continuous innovation** : We invite you to help redefine the future of financial services. + **Delivering the promise of Diversity, Equity and Inclusion:** We foster an inclusive workplace where everyone thrives. + **Championing Corporate Citizenship:** We build a business that benefits all partners and has a positive social and environmental impact. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido