**The Opportunity** As a Senior Data Engineer, where you will play a pivotal role in shaping the future of our data analytics capabilities on Azure and AWS platforms. You will apply your expertise in cloud technologies to provide administration and operational support, while also developing automation solutions for provisioning Azure services. This position, you will implement critical security controls and supply to the development of value stream codebases. Your leadership skills will be critical as you guide a small team, offering technical direction and fostering collaboration. Through Agile sprints, you'll support rapid iteration, translating user needs into software requirements and maintaining robust data pipelines. This is an exciting chance to work closely with Data Engineers, information architects, and Data Scientists to innovate and deliver high-quality solutions that drive business outcomes. **Responsibilities:** + on experience providing Administration and Operational support for Azure and AWS Cloud Data Analytics services and cloud technologies such as Azure Synapse, Azure Databricks, Azure Data Factory, Azure Purview, etc. + Develop automation of provisioning Azure services and resources + Implementing security controls on cloud PaaS, and IaaS based solutions + Supplies to portions of value stream codebase + Lead small team and provide technical guidance to junior staff and project team + Builds, codes, tests and maintains high quality software/maintenance scripts/dashboards/reports + Participates in Agile sprints; supports rapid iteration and development and deployment + Translates user requirements into software requirements + Supports batch application jobs + Maintains data pipelines, application framework, infrastructure for data generation; works closely with Data Engineers, information architects and Data Scientists + Administration and Supporting process like Incident, Change & Problem Management + Access Control Management + Risk and Vulnerability Management **What motivates you?** + You obsess about customers, listen, engage and act for their benefit. + You think big, with curiosity to discover ways to use your agile approach and enable business outcomes. + You thrive in teams and enjoy getting things done together. + You take ownership and build solutions, focusing on what matters. + You do what is right, work with integrity and speak up. + You share your humanity, helping us build a diverse and inclusive work environment for everyone. **What we are looking for** + Bachelor’s degree or equivalent experience in technical field + Experience in Azure Data Lake Environments. + Knowledge with data integration tools (e.g., Informatica PowerCenter, APIs, IDMC) and cloud platforms (e.g., AWS, Azure, Google Cloud). + Excellent problem-solving skills & Root cause analysis required for this job + Strong communication skills, with the ability to explain complex technical concepts to non-technical partners. + Ability to work independently and multi-functionally in a fast-paced environment. + Ability to establish relationships, engage and influence others, work with business units, architects, peers and partners globally **What can we offer you?** + A competitive salary and benefits packages. + A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills. + A focus on growing your career path with us. + Flexible work policies and strong work-life balance. + Professional development and leadership opportunities. **Must Have:** + Provide technical support for enterprise data platforms, databases (SQL, Synapse SQL Pools, Mongo DB) and ensuring their optimal availability and reliability. + Provide L2 level support for Pipelines/Batch jobs. Should be able to understand the code and provide timely resolutions and meet the SLAs + Demonstrable experience as Enterprise Platform/Data Support Engineer or similar role. + Experience in supporting technologies (i.e. Azure Data Factory, Databricks, Synapse & Purview) + Point of contact for downtime communication + Deliver training and support as required to GOCC Teams, first level support engineers and new team members. + Collaborate with level 1 support teams in resolving incidents. + Develop automation of provisioning Azure services and resources + Experience in Devops & CI/CD tools GitHub, Terraform, Visual Studio required. **Good to have:** + Experience in Devops & CI/CD tools GitHub, Terraform, Visual Studio required. + Experience with New Relic & Moogsoft monitoring tools + Familiarity with scripting languages such as Python or Shell scripting for automation. **Our commitment to you** + Values-first culture + We lead with our Values every day and bring them to life together. + Boundless opportunity + We create opportunities to learn and grow at every stage of your career. + Continuous innovation + We invite you to help redefine the future of financial services. + Delivering the promise of Diversity, Equity and Inclusion + We champion an inclusive workplace where everyone thrives. + Championing Corporate Citizenship + We build a business that benefits all collaborators and has a positive social and environmental impact. \#LI-Hybrid **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Referenced Salary Location** Toronto, Ontario **Modalidades de Trabajo** Híbrido **Salary range is expected to be between** $94,220.00 CAD - $174,980.00 CAD Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con recruitment@manulife.com para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual. Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con recruitment@manulife.com para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.