Senior Consumer & Marketplace Insights Manager
Nestle
**POSITION SUMMARY**
As a Senior Consumer & Marketplace Insights (CMI) Manager, you are a strategic partner to cross-functional teams, driving consumer-centric decision-making through advanced analytics, actionable insights, and thought leadership. You lead the development of market intelligence capabilities and foster a culture of learning and growth within the team.
**MAIN DUTIES**
**- Strategic Insight Partnership & Business Impact:**
+ Act as a strategic thought partner to Business Units, Trade Marketing and Commercial teams, translating insights into commercial strategies.
+ Identify and size growth drivers, white space opportunities, and demand spaces aligned with brand and category vision.
**- Consumer Understanding & Insight Generation:**
+ Lead the integration of multiple data sources (quantitative, qualitative, digital, behavioral) to uncover deep consumer motivations and cultural context.
+ Own the synthesis of insights from consumers, categories, shoppers and channels to guide and evolve portfolio thinking, market development strategy and marketing mix solution anchoring on human and data centricity.
**- Brand Performance & Building & Communication:**
+ Data-led and consumer-centric analysis on monthly share performance for course correction to meet FY value gap target
+ Partner with brand teams to embed consumer-centric thinking across the brand planning cycle.
+ Support the development and validation of "Big Ideas" and communication territories.
+ Evaluate campaign effectiveness and provide optimization recommendations.
**- Innovation & Renovation:**
+ Drive consumer-led innovation by embedding insights throughout the Idea-to-Launch (I2L) process.
+ Lead product testing (e.g., Good Taste methodology) to ensure product superiority.
+ Deliver actionable recommendations within standard lead times.
**- Advanced Analytics & Tools & Solution Champion:**
+ Apply advanced techniques to drive better impact on business via data harmonization & visualization & efficiency. Deeper consumer and market foresight.
+ Lead the Analytics to address business objective on Growth, Target setting, Share forecast, Pack price architecture
+ Leverage AI-driven platforms (e.g., Social Listening, Stravito, internal dashboards) to identify emerging trends and translate them into strategic opportunities.
**- Research Excellence & Capability Building & Team Coach:**
+ Design and manage research projects with rigor and agility, aligned with Nestlé’s standards.
+ Manage insights partners to strengthen collaboration for stronger impact on business.
+ Build insight capabilities across teams through coaching and best practice sharing.
+ Actively coach and mentor junior CMI team members to build analytical, storytelling, and stakeholder engagement capabilities.
**REQUIREMENTS:**
**Education & Experience**
+ Bachelor’s degree required.
+ 7–15 years of experience in market research within Nestlé or equivalent FMCG companies, research partners, and proven experience managing direct reports.
**Technical Expertise**
+ Strong knowledge of retail audit and/or consumer panel methodologies.
+ In-depth understanding of Market, Consumer, and Shopper research methodologies.
+ Expertise in tracking methodologies, including: Retail Audit, Consumer Panel, Brand Health Tracking,...
+ Ability to integrate data from multiple sources to create insightful, actionable stories.
+ Familiarity with Nestlé Integrated Commercial Planning Process.
+ Proficiency in methodologies for mining insights and data visualization.
+ Experience in deriving observations from consumer immersion.
**Core Skills**
+ Research brief development.
+ Project management and planning.
+ Budget planning and cost control.
+ Strong negotiation skills.
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