Vela Insurance Services provides specialized Excess and Surplus Lines Casualty and Professional Liability insurance solutions in the following four market segments: Construction, Specialty Casualty, Velocity Smal Business & Professional Liability.
We offer national service and local knowledge to our exclusive wholesale broker network and the businesses they serve.
Responsibilities
Ideal Complex Claims Specialist will have 8 or more years of commercial general liability claims experience, with significant experience in complex coverage and litigated claims. Specific knowledge and expertise in New York Labor law and construction related claims are critical to this role. New York Adjuster License a plus.
Candidates must be capable of working under limited supervision and working with a remote manager. In this role, the claims professional investigates, evaluates, negotiates, and resolves litigated and non-litigated bodily injury, property damage, personal and advertising injury, and claims of high exposure and complexity.
Analyze coverage, identify coverage issues, and prepare coverage letters for supervisor approvalFocus on specialized claims in construction defectInvestigate and evaluate liabilityInvestigate and evaluate damagesManage litigation by assigning counsel from the approved panel where applicable, establish litigation plan and budget, coordinate with defense counsel, and continuously review the potential for resolution.Establish timely reserves within authority and re-evaluate throughout the life of the claimMaintain up-to-date, appropriate file documentation and written file notesMaintain an active diary and productive file inventoryTimely completion of all required large loss reportingNegotiate settlements within authority limit granted, and attend mediations, Mandatory Settlement Conferences, and/or Alternative Dispute ResolutionsProactively control the work product and expense of outside vendorsDevelop and maintain positive customer relationships and provide superior customer serviceTimely identify all potential opportunities for co-insurance, transfer of risk and/or subrogationAbility to Work with designated assigned accountsRecognize and investigate fraudComply with deductible/self-insured retention recovery protocolMeet all State licensing requirementsAdhere to all statutory regulations, Unfair Claims Practices acts, and corporate Best PracticesDemonstrated success in handling cases that involve New York Labor law is critical for this role QualificationsEducation Requirement
Four (4) year College Degree, or commensurate experience and trainingJD preferred but not required
Industry designations preferred (CRIS, AIC, SCLA, etc.)
Possess and maintain required adjuster licensing in various states
Qualifications
Eight (8) or more years claims handling experience or equivalent experience.In-depth knowledge of the insurance industry, including legal and regulatory environments.A strong functional and developing knowledge of substantive laws and legal procedures.Attributes and superior command of the skills necessary for handling complex primary, excess and surplus lines claims for various lines of business, including:Effective problem solving (identifying issues and effective solutions)Sound decision makingCommitment and dedication to job responsibilitiesAbility to adapt to changing job requirementsWillingness to accept constructive criticismFocus under stressAccuracyStrong organizational abilityClear, concise, and complete verbal and written communicationProactive consideration of customer needs and concernsPositive attitudeInterest and willingness to learnActing with integrityRobust negotiation skillsAbility to travel as required Additional Company Details We do not accept any unsolicited resumes from external recruiting firms.The company offers a competitive compensation plan and robust benefits package for full time regular employees which for this role includes:
Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k) and Profit-Sharing plans.
The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment.
This role is eligible to participate in the annual discretionary bonus program. Sponsorship Details Sponsorship not Offered for this Role Connect With Us! Not ready to apply? Connect with us for general consideration.