**Why WWT?** At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients. Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities. With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all. Want to work with highly motivated individuals on high-performance teams? Join WWT today! **Position Title:** Senior Communications Technician **Location:** Washington DC Capital Region **Travel:** 50-75% required **Position Summary:** The Senior Communications Technician will provide hands-on expertise in the daily operations, maintenance, and troubleshooting of Land Mobile Radio (LMR) systems. This role is crucial for ensuring the reliability and operational readiness of communication systems across field sites. The technician will be responsible for executing tasks and service tickets, prioritizing and completing all work in accordance with technical standards and mission-critical timelines. **Key Responsibilities:** + Deliver hands-on expertise in the operations, maintenance, and troubleshooting of LMR systems. + Install, align, and configure P25 trunked and conventional radio infrastructure (e.g., repeaters, base stations, antenna systems). + Set up and program subscriber units (portable/mobile radios) using appropriate radio management software. + Install and configure dispatch consoles (e.g., MCC 7500) and ancillary equipment like logging recorders. + Execute tasks and service tickets, ensuring all work is prioritized and completed according to technical standards and mission-critical timelines. + Maintain a thorough understanding of the operational characteristics of LMR infrastructure, including subscriber units, repeaters, base stations, and networked communications assets. + Perform effective fault isolation, routine preventive maintenance, and rapid corrective actions to sustain full system availability and operational readiness. + Diagnose and repair system faults, including RF issues, IP networking errors, and hardware malfunctions. + Conduct performance checks and run diagnostics on RF, network, and subscriber components. + Collaborate with team members and stakeholders to ensure seamless communication and system functionality across field sites. + Document maintenance activities and system performance to support continuous improvement and compliance with operational standards. + Complete maintenance logs, QA checklists, and service reports for each task. **Qualifications:** + Proven experience in the operations and maintenance of LMR systems. + In-depth knowledge of LMR infrastructure, including subscriber units, repeaters, base stations, and networked communications assets. + Strong troubleshooting skills and the ability to perform fault isolation and corrective actions efficiently. + Excellent organizational skills to manage tasks and service tickets effectively. + Ability to work under pressure and meet mission-critical timelines. + Technical Skills Required: + P25 Phase I/II trunked and conventional systems + Motorola LMR infrastructure (repeaters, base stations, consoles, logging recorders) + Radio frequency (RF) propagation and signal analysis + Encryption/key management tools (e.g., KVLs) + IP networking fundamentals (TCP/IP, VLANs, routers, switches) + Experience with tools such as: + Service monitors, spectrum analyzers, watt meters + Radio programming software (e.g., Radio Management or CPS) + Dispatch consoles (e.g., MCC 7500/7100) + Must possess or be able to obtain and maintain a security clearance in accordance with agency requirements. **Preferred Skills:** + Experience in routine preventive maintenance and system documentation. + Strong communication skills to collaborate with team members and stakeholders. + Ability to adapt to changing environments and operational needs. Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $100,000.00 to $114,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay. The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees: + Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program + Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement + Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement + Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All! _If you have any questions or concerns about this posting, please email_ _taposting@wwt.com_ _._ \#LI-MP1 WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1-800-432-7008 and ask for Human Resources.