JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Are you an expert at defining, developing, and executing communication strategies? Do you thrive on the challenge of transforming how an organization communicates with its clients and its own team? We are looking for a nimble, proactive Communications Manager to drive the communications strategy for a key client account, moving beyond traditional methods to create innovative, high-impact campaigns.

You won't just be managing communications; you'll be building and refining the tools, processes, and systems that will redefine how communications are viewed and executed on the account. This is a role for a strategic thinker who is ready to take initiative, own their work, and make a significant impact.

What You'll Do

Lead Strategic Communications: Own and develop the overarching communications strategy and roadmap for a major client account. Act as the primary communications partner for both the account team and the client, ensuring all messaging is consistent, clear, and aligned with business goals.

Innovate and Execute: Conceptualize and implement cutting-edge communication campaigns across multiple channels including digital platforms, SharePoint, videos, email, posters, digital signage, and other creative formats. Create seamlessly connected multi-channel campaigns that engage diverse audiences.

Build Communication Infrastructure: Design, implement, and manage streamlined communication systems, processes, and policies. Create and maintain templates and toolkits that empower the entire team to create high-quality, consistent content.

Elevate the Brand: Serve as the advocate for communicating firm news to the team and team news to the firm. Collaborate with stakeholders to develop exceptional content including monthly reports, quarterly business reviews, annual reports, and ad-hoc presentations.

Drive Engagement & Events: Manage high-profile events and initiatives including team roundtables, regional CRM meetings, client town halls, and employee/client events. Foster team engagement by championing participation in key initiatives and promoting achievements.

Be a Trusted Advisor: Serve in an advisory role for high-profile projects, guiding messaging and strategy for client-facing communications. Act as liaison with the client's Corporate Communication Department to coordinate planned activities and build relationships that support the highest customer satisfaction ratings.

What We're Looking For

Experience: 5+ years of experience in communications or related field with progressively increasing responsibilities. A portfolio demonstrating a variety of strategic communication deliverables is required.

Education: Bachelor's degree in Communications, Journalism, Marketing, or related field.

Communication Mastery: Exceptional written and verbal communication skills with flawless English. Proven ability to create engaging content for large, diverse audiences and translate broad concepts into clear, logical communications.

Technical Proficiency: Expert-level Microsoft Office skills (Word, Outlook, PowerPoint, SharePoint) and collaboration tools like Microsoft Teams. Experience with Adobe Creative Suite, Canva, or similar design tools preferred.

Strategic & Creative Mindset: Proactive self-starter with innovative, outside-the-box thinking. Ability to simplify complex processes and adapt quickly in fast-paced environments. Experience supporting global communications programs, ideally in real estate, is a plus.

Collaboration Excellence: Highly organized with outstanding attention to detail. Natural ability to build strong relationships and work effectively across all organizational levels and cross-functional teams.

This role is for someone who wants to challenge the status quo and shape the future of communications for a high-profile account. If you're ready to make an impact, we'd love to hear from you.

Estimated total compensation for this position:

75,000.00 – 85,000.00 USD per year

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

Location:

On-site –Chicago, IL, Dallas, TX, South San Francisco, CA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.

Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.

Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.