As Senior Commis Waiter/ess, I will fully comprehend the vision of Six Senses to help people reconnect with themselves, others and the world around them and our values of local sensitivity and global sensibility, crafted experiences, emotional hospitality, responsible and caring, fun and quirky and pioneering wellness. Sustainability, Wellness and Out of the Ordinary experiences are at the core of everything we do at Six Senses. I will safeguard these pillars and ensure full knowledge and active participation of all our brand initiatives. **Duties and Responsibilities** As Senior Commis Waiter/ess, I will support Food & Beverage Management and assume responsibility for the efficient operation in the following: + Be responsible for food expedition management in collaboration with kitchen. + Supervise all food timing during service hours including allergy and special requirements, ensure smooth delivery to guest table. + Ensure proper set up before service and SOP updated for execution for all services set up of the Kitchen pass. + Review bookings and plan for the smooth department operation during shift. + Take guest orders from any food & beverage outlet. + Provide exceptional service at all times following standards and steps of service. + Greet guests on arrival and conduct welcome and check-in procedures in an efficient and friendly manner. + Answer outlet telephone courteously and efficiently. + Inspect condition and cleanliness of menus and wine list, ensure designated amounts are available, and update menus or wine lists as changes occur. + Work with an empathetic attitude and if there is any problem which cannot be handled, must contact Management. + Maintain the guest recognition program, taking special care with food likes and dislikes and allergies or special dietary requests. + Communicate guest feedback, inquiries, and comments. Follow up with management + Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities. + Have good knowledge of all F&B outlets opening hours. + Maintain a high standard of personal appearance, grooming and hygiene. + Knowledge and strict adherence to LQA standards. **Qualifications** To execute the position of Senior Commis Waiter/ess, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following: + High school diploma or equivalent and at least 1 year experience in a similar operational setting. Hospitality diploma/degree from a recognized hospitality school is preferred. + Technical skills include MS Office – Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including MICROS/point of sell platforms. I have knowledge of hotel policies on discounts/food promotion. + I am familiar with Food and Beverage terminology, application, operation, wine service, costs, menu development food and hygiene codes and controlling inventory. + Fluent in English; I understand that additional languages are preferred. **All candidates must hold the right to work in the UK to be considered. Sponsorship is not available for this role.** The above is intended to provide an overview of the role and responsibilities for a Senior Commis Waiter/ess at Six Senses London. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position. Six Senses London is an equal opportunity employer. This policy applies to all terms and conditions of employment. Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today. At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. We firmly believe that all our colleagues deserve to be treated equally and have the same opportunities to develop and grow their skills within our business and provide equal employment opportunities to all applicants and colleagues without regard to an individual's, race, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.