Join Hartford HealthCare at a Transformative MomentHartford HealthCare is launching a new Centralized Colleague Relations Departmentmdasha strategic systemwide function designed to elevate how we support our colleagues across the organization This is a unique opportunity to help build a bestinclass model from the ground up driving consistency fairness and proactive solutions that strengthen the colleague experienceAs a key member of this newly created team you will apply data driven insights standardized practices and deep HR expertise to deliver meaningful sustainable impact You will play a critical role in shaping how colleagues are supported heard and empowered across Hartford HealthCare for years to comeHelp us define the future of Colleague Relationsmdashjoin us and make your markThe Colleague Relations Senior Consultant Leads the resolution of highly complex and high risk colleague relations matters including legal claims executive level conflicts and broad organizational issues with systemic impact Applies advanced HR expertise and sound judgment to navigate sensitive situations while mitigating risk Serves as a trusted strategic advisor to senior leadership providing guidance on colleague relations strategy organizational effectiveness and workplace culture enhancement Responsibilities include but are not limited to the followingbull Lead investigations into high risk and highly complex policy violations including those with potential legal implications Apply advanced investigative techniques collaborate with legal and compliance teams and ensure timely resolution aligned with organizational values and regulatory requirementsbull Interpret and apply HR policies in nuanced and sensitive situations serving as a subject matter expert for leaders HR partners and Colleague Relations teambull Provide strategic guidance on policy application especially in cases received through alternative intake methods outside the standard case management tool and support leaders throughout the case lifecycle to ensure consistency and fairnessbull Advise senior leaders on performance management strategies including the development and implementation of performance improvement plans that promote accountabilitybull Coach senior leaders on conflict resolution and colleague relations best practices equipping them with tools to navigate sensitive interpersonal dynamics and foster a respectful inclusive workplace culturebull Appropriately escalate high risk incidents and concerns leading crisis response and risk mitigation efforts in collaboration with legal compliance and senior leadership to protect organizational integrity and minimize exposurebull Represent the organization in legal proceedings mediations and external investigations serving as a credible and knowledgeable spokesperson on colleague relations mattersbull Provide expert counsel to executives on sensitive and complex colleague relations issues ensuring decisions are informed by legal considerations organizational values and strategic prioritiesbull Partner with field HR team to determine need for strategic planning identify engagement and retention opportunities and execute HHC recommended solutionsJoin Hartford HealthCare at a Transformative MomentHartford HealthCare is launching a new Centralized Colleague Relations Departmentmdasha strategic systemwide function designed to elevate how we support our colleagues across the organization This is a unique opportunity to help build a bestinclass model from the ground up driving consistency fairness and proactive solutions that strengthen the colleague experienceAs a key member of this newly created team you will apply data driven insights standardized practices and deep HR expertise to deliver meaningful sustainable impact You will play a critical role in shaping how colleagues are supported heard and empowered across Hartford HealthCare for years to comeHelp us define the future of Colleague Relationsmdashjoin us and make your markThe Colleague Relations Senior Consultant Leads the resolution of highly complex and high risk colleague relations matters including legal claims executive level conflicts and broad organizational issues with systemic impact Applies advanced HR expertise and sound judgment to navigate sensitive situations while mitigating risk Serves as a trusted strategic advisor to senior leadership providing guidance on colleague relations strategy organizational effectiveness and workplace culture enhancement Responsibilities include but are not limited to the followingbull Lead investigations into high risk and highly complex policy violations including those with potential legal implications Apply advanced investigative techniques collaborate with legal and compliance teams and ensure timely resolution aligned with organizational values and regulatory requirementsbull Interpret and apply HR policies in nuanced and sensitive situations serving as a subject matter expert for leaders HR partners and Colleague Relations teambull Provide strategic guidance on policy application especially in cases received through alternative intake methods outside the standard case management tool and support leaders throughout the case lifecycle to ensure consistency and fairnessbull Advise senior leaders on performance management strategies including the development and implementation of performance improvement plans that promote accountabilitybull Coach senior leaders on conflict resolution and colleague relations best practices equipping them with tools to navigate sensitive interpersonal dynamics and foster a respectful inclusive workplace culturebull Appropriately escalate high risk incidents and concerns leading crisis response and risk mitigation efforts in collaboration with legal compliance and senior leadership to protect organizational integrity and minimize exposurebull Represent the organization in legal proceedings mediations and external investigations serving as a credible and knowledgeable spokesperson on colleague relations mattersbull Provide expert counsel to executives on sensitive and complex colleague relations issues ensuring decisions are informed by legal considerations organizational values and strategic prioritiesbull Partner with field HR team to determine need for strategic planning identify engagement and retention opportunities and execute HHC recommended solutionsEducationbull Bachelorrsquos in Business Human Resources or related fieldExperiencebull A minimum of years of employee relations experience or comparable experience in the HR capacity requiredbull Experience working with senior leadership in a matrix environment preferredbull Experience in clinical practice hospital or health system preferredSkills Abilitiesbull Excellent verbal and written communications and strong interpersonal communicationsbull Superior customer service orientation and ability to respond in a constructive and timely mannerbull Must be self directed and motivated Work with minimal supervision and exercises common sense and strong independent judgment to problem solve Has the ability to identify core issues and resolve them via effectively utilizing available resourcesbull Consistently works with integrity to develop strong trusting relationships and handle confidential information with discretionbull Strength in situation leadership ethics problem solving strategic thinking and cultural competencybull Take a proactive approach to accomplishing work hastimelyfollow up anddemonstratesthe flexibility to meet business needs with a focus on achieving resultsbull Travel between all HHC Locations as neededbull Advanced proficiency in Microsoft Office and proficiency in HRIS platformsbull Demonstrated process orientation skills and experience with Six Sigma andor LeanWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour momentEducationbull Bachelorrsquos in Business Human Resources or related fieldExperiencebull A minimum of years of employee relations experience or comparable experience in the HR capacity requiredbull Experience working with senior leadership in a matrix environment preferredbull Experience in clinical practice hospital or health system preferredSkills Abilitiesbull Excellent verbal and written communications and strong interpersonal communicationsbull Superior customer service orientation and ability to respond in a constructive and timely mannerbull Must be self directed and motivated Work with minimal supervision and exercises common sense and strong independent judgment to problem solve Has the ability to identify core issues and resolve them via effectively utilizing available resourcesbull Consistently works with integrity to develop strong trusting relationships and handle confidential information with discretionbull Strength in situation leadership ethics problem solving strategic thinking and cultural competencybull Take a proactive approach to accomplishing work hastimelyfollow up anddemonstratesthe flexibility to meet business needs with a focus on achieving resultsbull Travel between all HHC Locations as neededbull Advanced proficiency in Microsoft Office and proficiency in HRIS platformsbull Demonstrated process orientation skills and experience with Six Sigma andor LeanWe take great care of careersWith locations around the state Hartford HealthCare offers exciting opportunities for career development and growth Here you are part of an organization on the cutting edge ndash helping to bring new technologies breakthrough treatments and community education to countless men women and children We know that a thriving organization starts with thriving employees we provide a competitive benefits program designed to ensure worklife balance Every moment matters And this isyour moment