With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more.

We are looking for a  Senior Cloud Solution Architect- AI Business Process  professionals (Multiple Openings) to join our team.  Here, you'll be at the forefront of innovation, working on cutting-edge projects that leverage the latest technologies to drive meaningful impact and you'll be part of a team that thrives on collaboration, creativity, and continuous learning.  This is a customer-facing role, owning the AI business process applications-focused technical & business relationships and the technical, functional and/or governance strategies between the customer and Microsoft, helping customers to leverage their Microsoft investments through architecture, implementation and operational health engagements. 

As a Senior Cloud Solution Architect – AI Business Process, you will specialize in Dynamics 365 CE.  You will guide the development of business solutions, provide deep technical insights and accelerate the growth of Microsoft Technology priorities.   By applying to this role, you will be considered for multiple opportunities at multiple levels within Microsoft across the United States, depending on your experience.  Travel percentages will vary according to role. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.