At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of business experts in finance, accounting, data and technology ready to „WOW” the world with our expertise, passion and pride to be GREEN.We act on our values of Passion for consumers & customers, Courage to dream & pioneer, Care for people & planet, Enjoyment of Life, always focused on being ourselves: inclusive, diverse, and open for new challenges.

The primary responsibility of the person in the Change Specialist role is to help  the organisation building Change Capabilities, prepare for and adapt to new  realities brought by (global) programmes or projects. These might concern new  business systems, processes and/or organisation structure, roles or culture.

Your responsibilities would include:

 

Supporting development and implementation of the Change Managing strategy in line with overall HGSS strategy. Identifying the most  expected and potential points of reluctance to change. Support developing counter strategies to reduce the unwillingness and address the doubts and  uncertainty surrounding to foster a positive acceptance of change Supporting creating and implementing change approaches and communication
plans that:
a. maximise buy-in for the change, 
b. support managing and mitigating the impact of change plans on employees and organisation, 
c. minimise resistance to increase the benefit realisation and value creation 
d. maximise employee awareness and adoption Supporting Change Manager in building Change Management CAPABILITIES in the organisation by knowledge sharing, designing good practice materials and delivering trainings Securing ALIGNMENT and INTEGRATION of change management activities into overall programme/project plan  Driving the EMBEDDING OF CHANGE into sustainable standing organisation (linked to culture) Identifying STAKEHOLDERS at all stages and levels of the change projects and define an effective stakeholder engagement plan  Collaborating and engage actively with Communication, Learning and Development, Organisational Development and HR Business Partner colleagues
Being a change management AMBASSADOR and propagate the change community as well as the change thinking

 

You are a good candidate if you have:

 

At least 3 years of experience in SSC/BPO environment Minimum of 3 years’ experience in change management or change related areas, such as HR, Corporate Relations, programme management or business in an international environment Successful running, coordinating or key contribution to a medium to large size and complexity organizational changes Experience and knowledge of change management principles, methodologies and tools Familiarity with programme management approaches, tools and phases of the programme lifecycle A solid understanding of how people go through a change and the change process Fluency in English, additional European language is a plus Excellent Excel/Power Point skills Communication skills 

 

You are a perfect match if you also have:

 

Able to work effectively and build relationships at all levels in an organisation Flexible and adaptable; able to work in ambiguous situations, dealing with complexity and time pressure Able to spar and challenge on senior level Critical business expertise and understanding of organisational issues and challenges

 

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to speak up. Cases can be reported to global team or locally (in line with the local HGSS Whistleblowing procedure) by selecting proper option in this tool or by communicating it on hotline.

What we offer: