As a change management lead, you will be playing a key role in driving the change experience to help employees transition, adoption and achievement of business results. **Here’s where you’ll be focusing:** + You may direct the work of other change team resources, internal and external, who are supporting on the project + Act as an active and visible coach and guide for leaders in helping them fulfill the role of change sponsors and lead them through transitions + Provide direct support and coaching to front-line managers and supervisors as they help their direct reports through transitions + Accountable for end-to-end change management of a large, complex scope of change, or a significant workstream of a multi-year transformation initiative + Accountable for the end-to-end design and development of change management strategy, execution plans, as they relate to process, systems, and people (cultural, behavioral, structural, role-based) changes in the business. + Integrates across the entire change portfolio to ensure that there is an integrated and customized experience for change, learning and communications to support change adoption and sustainment. + Partner and consult to business lead to ensure strong leadership accountability and ownership of the change, and sponsorship of the change management approach. Advise on best methods to increase adoption and sustainment and mitigate change risks. Influences key stakeholders to ensure the change outcomes can be met. + Develop a set of actionable and targeted change management execution plans – including change intake and assessment, stakeholder and impact analyses, integrated change activities into project plan, communication and training plan, sponsor and resistance management plans, risk management plan, readiness plan, reinforcement and accountability plans, and lessons learned + Accountable to drive faster adoption, greater utilization and higher proficiency on the changes impacting team members in the organization such that intended benefits and business results are achieved + Monitor and manage measurement of change systems to track adoption, utilization and benefits realization of individual changes. Create and enable reinforcement mechanisms and celebrations of success. Evaluate issues and risks and create mitigation plans + may direct the work of other change team resources, internal and external, who are supporting on the project + Brings current knowledge of Change Management practices and applies leading edge change methods to deliverables to improve organizational effectiveness capabilities **What you have to offer:** + Undergraduate degree and 8+ years relevant work experience in change management and/or organizational design areas such as communications, training and support, and leadership engagement + Familiarity with project management approaches, tools and phases of the project lifecycle, project planning, project management, and project integration skill + Continuous improvement or business process mapping background an asset + Advanced communication, team facilitation and presentation skills for an executive level audience with the confidence and ability to concisely and clearly communicate insights and strategic concepts in a compelling manner + High proficiency in Microsoft Office suite of products (Word, Excel, PowerPoint, Visio, Project, SharePoint) + Problem solving and root cause identification skills. Strong analytic and decision making abilities. + Certification in Prosci or other change management methodology an asset + Bilingualism (English/French) an asset (The candidate will be expected to work collaboratively with peers in other provinces to develop procedures and processes to be implemented nationally. She will also have to interact regularly with her peers in other provinces, as well as provide support to Sobeys employees across Canada) **Job Details** **Job Family** **Human Resources** **Job Function** **Human Resources - Change Management** **Pay Type** **Salary**