Job Description Senior Change Delivery Lead The Senior Change Delivery Lead is a key point of contact for maintaining change delivery planning and execution of change initiatives and events. The Senior Change Delivery lead will ensure adherence to defined enterprise change planning and execution standards and artifacts. They will be responsible for coordinating cross-functional delivery and dependencies across multiple teams while mitigating risks during the strategic planning, identify and mobilize, plan and design, delivery, and sustainability phases of a change. Serving as the central point of contact for allocated change initiatives and events, the incumbent effectively communicates consultative strategies and collaborates closely with respective stakeholders to manage within agreed scope, capacity, budget and timeline.The Senior Change Delivery Lead leads end-to-end delivery of our most critical and complex change initiatives and events and possesses domain expertise of the processes in the assigned portfolio as a key contributor to their designated line of business' success. Position Responsibilities: Change Delivery Planning Manage the intake, planning, design, delivery, business readiness, and sustainability that supports execution of change initiatives and events. Build strategic change initiative and event roadmaps and execution strategies supported by detailed project plans in partnership with assigned LOB leaders. Lead an inventory of change initiatives and events amongst cross-functional stakeholders to maintain engagement, tollgates and delivery plans through adherence to enterprise standards. Oversees cross-functional initiatives that often involve multiple stakeholders and require advanced problem-solving and decision making. As needed, provides guidance to Change Delivery Leads and Associates sharing best practices. Supports strategic alignment between organizational goals and change initiative Provides feedback from past initiatives to refine future approaches. Facilitate associated routines to support end-to-end delivery - e.g., kick-offs, status reviews, stakeholder meetings, change controls, tollgates, etc. Plan delivery and dependencies across multiple teams. Lead dependency management/risk management/impediment removal for the defined deliverables. Perform continuous assessment of the impact of change initiatives and events to mitigate delivery risk. Lead capacity and resource planning for change delivery strategy including impact analysis and resolution to modifications to delivery strategies. Ensure change events are implemented successfully in partnership with business stakeholders and enterprise change teams. Responsible for enterprise change process adherence and successful tollgates for inventory of change initiatives and events. Serve as an enterprise change and project management SME, coaching and mentoring cross-functional stakeholders, business partners and new colleagues on process standards and successful navigation of key milestones and tollgates. Change Delivery Execution Serves as trusted advisor with domain expertise, offering insights and solutions for their specific portfolio of changes and line of business. Manage the execution of complex large-scale change initiatives and events including those that directly influence revenue, business outcomes or regulatory compliance. Proactively identifies opportunities for process enhancements within the change delivery framework. Prepare and maintain necessary project materials, meeting materials, tollgate artifacts and project management plans / systems / tools. Coordinate end-to-end delivery strategy across multiple teams. Ensure change documentation accuracy and adherence to enterprise standards,Track all impacts / dependencies to completion and knowledge delivery to impacted audiences. Promote/facilitate communication and collaboration across lines of business to support delivery scope and timeline. Lead key forums, status updates, working sessions and tollgates amongst stakeholders and leadership. Consistently ensure delivery strategy and scope maintains alignment with Change Initiative OKRs and Change Event Success Criteria. Serve as the enterprise change and project management SME amongst LOB Executives and Senior Leaders to ensure change initiatives are events are managed to enterprise standardes. Track all relevant tasks/milestones/deliverables in-line with outcome related planning; continuously assessing impact to any deviation in scope, budget and/or timeline. Maintain relevant system tooling standards and data integrity in alignment with enterprise standards. Proactively identify, manage, and escalate potential risks, impacts, impediments, and dependencies. Ensure all tasks and activities identified within each change initiative and events are delivered to agreed scope, capacity, budget and timeline while assuring benefits are maintain alignment to LOB change OKRs and success criteria. Other duties as assigned. Qualifications Position Qualifications: + Bachelor's Degree from an accredited university or a High School Diploma or GED and 8 years of Business strategy, Change and/or Project Management Experience + 8 years of change delivery and deployment experience + 8 years of experience in project planning, risk and issues management + 6 years of experience in consulting, project management or process improvement related role + 6 years of experience with process improvement methodologies (e.g., Six Sigma) + 6 years of experience in banking, capital markets, or financial services organizations in a regulatory environment preferred + 4 years of experience with PPM tools Licenses/Certifications: + Project Management Professional (PMP) preferred About Comerica We know our employees are critical to our overall success and we are dedicated to investing in their future. One of the ways we do this is to offer a comprehensive Total Rewards package designed to recognize and reward individual performance, as well support health, well-being, development and security for our colleagues and their family. Total Rewards consists of cash compensation, development and flexible benefit programs designed to meet individual needs today and in the future. Your salary will be commensurate with your work experience and our programs are reviewed regularly to ensure each remain competitive. We are proud to offer benefits such as health and welfare programs, strong retirement benefits, and generous paid time off programs. You and your eligible family members, including domestic partners and their children, can participate in medical, dental, and vision benefits, 401(k) and pension, income protection benefits such as life insurance, AD&D, and supplemental health programs to offset unexpected health care expenses. We also have a variety of time off programs for things like vacation, sick time, disability, and parental leave. Eligibility for some programs varies based on employment status and tenure. Upon offer, Comerica conducts a comprehensive background and fingerprint check. Your fingerprints will be used to check the criminal history records of the FBI and may be subscribed in the FBI's Record of Arrest and Prosecution Background ("RAP Back") service, which provides ongoing notification to the Company of any updates to your criminal history. NMLS certification requirement: where applicable, a favorable background check screening, credit check, fingerprint check, and NMLS certification is required in accordance with the SAFE Act. Comerica Incorporated (NYSE: CMA) is a financial services company headquartered in Dallas, Texas, and strategically aligned into three major business segments; the Commercial Bank, the Retail Bank, and Wealth Management. Comerica's colleagues focus on relationships, and helping people and businesses be successful. In addition to Texas, Comerica Bank locations can be found in Arizona, California, Florida and Michigan, with select businesses operating in several other states, as well as in Canada and Mexico. Comerica is proud to be an Equal Opportunity Employer-disability/veteran