A Restaurant Captain assists the Supervisor with activities coordination of the guest services team to deliver an excellent experience while supporting the team and ensuring compliance with health and safety requirements\. **What will I be doing?** A Conrad Singapore Marina Bay Golden Peony Senior Captain would be required to exercise his/her skills to ensure that all guests receive the highest possible standards of service and the proper functioning if the outlet\. Specifically, you will be responsible for performing the following tasks to the highest standards: + Supervise a team of Waiter\(Waitress\)/Junior Captains/ Captain to provide a consistent and efficient delivery of excellent service to all guests + Assist in training of new employees in accordance to brand standards + Encourages team work and spirit in all areas of the department + To provide direction and support to the team on a daily basis + Able to work in all areas of the respective outlet / restaurant of Food and Beverage + Take and deliver customer orders, consistently demonstrating high levels of customer service + To check assigned stations, supervise and assist the team with table/ room set up + Ensure proper cashiering procedures are being performed + Manage guest queries in a timely and efficient manner + Make recommendations on menu items and up\-sell with latest departmental incentives + To be able to perform and manage both service and counter bar + To keep breakages at an absolute minimum + Fully understand the operation of the section, correct procedures and duties of subordinates + Ensure compliance of brand standards + Strive to achieve departmental targets + Ensure cleanliness of work areas + Comply with hotel security, fire regulations and all health and safety legislation + Comply with local licensing laws + Be environmentally aware + Assist other departments wherever necessary and maintain good working relationships + Carry out any other duties as and when required by the superiors + Able to manage restaurants’ equipment’s inventory + Able to engage guests in professional manner + Able to complete closing shift’s duties independently + Able to maintain high level of hygiene standard **What are we looking for?** ASenior Captainserving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members\. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: + Positive attitude + Good communication skills, preferably bilingual in English and Mandarin + Able to lead a team + Commitment to delivering high levels of customer service + Excellent grooming standards + Flexibility to respond to a range of different work situations + Ability to work on your own or in teams + Able to build good rapport with guests + Able to handle guest’s enquiries over the phone/email It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: + Experience in Food & Beverage department and/or industry in a Chinese Restaurant + Previous Food & Beverage and/or industry experience + Experience with credit card settlement and cashiering duties + Knowledge of Food Hygiene Regulations **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands \(http://jobs\.hiltonworldwide\.com/our\-brands/index\.php\) \. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day\. And, our amazing Team Members are at the heart of it all\! **Job:** _Bars and Restaurants_ **Title:** _Senior Captain \- Golden Peony \(Conrad Singapore Marina Bay\)_ **Location:** _null_ **Requisition ID:** _HOT0BWA6_ **EOE/AA/Disabled/Veterans**