Senior Capacity PlannerRemote – Poland115 **Duties and Responsibilities** + Program coding experience + JCL and/or script coding experience + MXG or like tools expertise + Microsoft Office proficiency + Manage multiple projects with minimal support and continuing shifting priorities + Support multiple client environments each having unique requirements and requests + Database and data warehouse concepts and experience + Weekend support infrequent but possible (1 out of 10 weekends) + Support team on-call rotation + KPI identification and definition + Developing client forecasting models + Mainframe resources should possess ZCP3000 experience + Mainframe resources IBM pricing concepts and SCRT eperience + Proficient in identifying system performance issues + Knowledge of system OS internals + Expert level verbal and written communication skills + Onboarding and outmigration project support responsibilities + Mastery level knowledge and practical comprehension of corporate IT computing processes and methodologies + Brings prior experience to organize and define work for complex or ambiguous situations + Provides consultation, training, and knowledge sharing to associates + Provide mentoring to lower level job roles as needed + Define technical strategies within the team and unit + Provide Support and technical expertise and guidance to other teams and towers + Lead and mentor on high complexity assignments to other associates on the team + Establish strong relationships with teams and outsource partners through continuous dialogue and support + Enable team members to be successful by providing opportunities for continual learning and professional growth + Perform comprehensive impact analysis of system performance parameters on the OS and support subsystems + Provide technical expertise for client inboard / outboard activities + Define, engineer, and deploy automation solutions for capacity team supported processes + Perform Analytic Modeling tools used to right-size solutions + Provide support on ARCH designs for new client opportunities and TECH refreshes + Principle transformation partner of enterprise and supported clients’ IT processing technologies + Innovation thought leader on emerging technologies and automation solutions **Qualifications** + Required– Typically requires a minimum of 8 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree; or equivalent work experience + Preferred– Understands the competitive landscape from both a business and technical perspective + Travel %– 10% 115