We are looking for a Senior Business Operations Analyst to join our team!
This position is responsible for the implementation and support of quality initiatives within assigned areas. Provides subject matter expertise related to quality initiative implementation, reporting and analysis. Is a liaison between internal/external customers and Information Technology for business definition, scope, testing and implementation to ensure quality, efficiency, effectiveness, and customer knowledge to improve business practices. Possesses a high degree of operational knowledge as it relates to customer operations in claims, system administration, expansion business, and member enrollment.
EducationBachelor’s Level Degree (Preferred)
Relevant experience may be accepted in lieu of a degree
No specific certification or licensure requirements
ExperienceMinimum of 5 years of relevant experience in business operations or analytics
Strong analytical skills with the ability to derive insights from complex datasets
Proficient in SQL for data extraction, analysis, and reporting
Familiarity with Python scripting for data automation and process improvement
Proven ability to articulate business needs and collaborate across technical and operational teams
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$60,756.80-$101,254.40. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$60,756.80-$101,254.40. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.