Global SMB's mission is to help customers maximize Microsoft cloud solutions through a digital-led approach for Small and Medium Businesses. The Business Operations team supports Digital Sales by delivering high-quality customer experiences and fostering collaboration while promoting values such as diversity, wellbeing, and sustainability.

We drive operational and go-to-market excellence for Azure SMB sales teams, focusing on growth, innovation, and process improvements. By analyzing sales performance and collaborating with stakeholders, we optimize seller operations and ensure strategic programs are implemented to achieve targets.

As a Senior Business Program Manager, you will lead change management to modernize our go-to-market approach, leveraging AI Agents and creative business processes. You will land sales initiatives, assess business health, and influence stakeholders to address challenges while driving digital transformation.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.