NEW YORK, NY, 10176, USA
1 day ago
Senior Business Operations Manager
**Overview** At Intuit, we are seeking a seasoned and strategic Senior Program Manager (Localization) to lead the localization of our financial and business management software solutions to cater to global markets. As a crucial member of our Globalization Team, you will drive the adaptation and localization of our products into multiple languages, ensuring they resonate and function effectively for users worldwide. **What you'll bring** + Master’s degree in Localization, Linguistics, International Business, Computer Science, or a related field; or equivalent professional experience. + Minimum of 7 years of demonstrated experience in managing extensive localization programs, specifically within the software or tech industries. + Profound knowledge of localization methodologies, tools, and platforms (e.g., Phrase, MemoQ, Smartling). + Proven ability to lead complex, multi-stakeholder projects within a dynamic, fast-paced tech environment. + Exceptional interpersonal, communication, and organizational skills, with a strong attention to detail and negotiation abilities. + Proficiency in project management methodologies including Agile and Scrum. + Fluency in multiple languages is highly advantageous. Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is: Bay Area California $135,000 - $182,500 New York, NY $123,500 - $167,000 This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits) (https://www.intuit.com/careers/benefits/full-time-employees/) . Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender. **How you will lead** + Design and execute large-scale localization projects with agile methodologies, ensuring deliveries align with scope, timeline, and budget constraints. + Build and maintain strong relationships with localization service providers, conducting regular performance evaluations and ensuring high-quality results. + Negotiate contracts and service level agreements with localization vendors, optimizing service quality and cost-effectiveness. + Collaborate with cross-disciplinary teams—including product management, engineering, marketing, and user experience—to identify localization requirements and strategically convey them to external localization vendors. + Work with the Globalization Engineering team to find and fix localization problems early on. Put in place smart solutions to stop these problems from happening again. + Develop and enforce comprehensive localization strategies and roadmaps; champion the adoption of advanced tools and systems to enhance localization processes. + Coordinate communication and cooperation between internal stakeholders and external localization and translation service providers. + Consistently track and evaluate localization performance metrics, driving continuous improvements in quality and operational efficiency. + Cultivate an environment of ongoing improvement by advocating for advanced localization strategies and practices within Intuit. + Provide expertise, mentorship, and support to team members on the nuances and best practices of localization processes. EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
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