Salary

The salary range for this position is CAD $38.12 - $54.80 / hour
Job Summary

Fraser Health is the largest health authority in British Columbia, serving 35 per cent of the province’s population, or more than 1.9 million people in 20 communities.

Fraser Health is responsible for a wide range of services, including:

12 acute care hospitalsOutpatient care and day surgery centerUrgent care facilitiesOver 7,760 long-term care bedsMental health care & servicesPublic health servicesHome health servicesCommunity care services

At the core of this organization, the Integration Services Team provides advanced integration and interoperability solutions and services. We operate a massive and dedicated infrastructure that acts as a service bus, connecting acute care facilities, ancillary clinical systems, provincial registries, eHealth and Corporate Systems, Ministry of Health, other health authorities. More than 3.5 million messages are disseminated daily by our interfaces. 

Our team is looking for an Integration Senior Business Analyst with a strong background in Microsoft technologies.

We are looking for a candidate with the following education and technical skills:

Bachelor’s degree in health information computer science, software engineering, or a related field.At least five (3+) years of designing, developing, and implementing integration solutions. Strong understanding of integration patterns, data transformation and reliable messaging. Experiences in Biztalk will be an asset.At least five (3+) years hands-on experience developing code in C# and T-SQL and PowerShell scripts.Experience with RESTful APIs, SOAP, XML, JSON, WCF Services, Web Services, SQL SSIS packages, MSMQ.   Working knowledge of medical standards such as HL7 and FHIR will be an asset. Comfortable user of Git, DevOps, Visual Studio, and other tools used in the development work.Knowledge of cloud technologies would be an asset.   

The ideal candidate will also be a:

Analytical mind. You will be bridging the gap between business stakeholders and technical teams. Be prepared to “speak” both languages, business and technical. You will analyze business needs and translate them to data flows and integration patterns.Great communicator. You know how to convey technical and non-technical information to audience of different background.Liaise with various teams, cooperate with business stakeholders, project managers, leads and business analysts. Self starter. You can work with minimal instructions and you have the ability to “find your way around”. You have the ability to organize and prioritize your work and to assist junior and senior integration staff when requested.Passionate about integration and emerging technologies. You have a technical inquisitive mind and are interested in learning new technologies and new ways of using them in our domain of activity.  Excellent leadership skills. You are a strategic thinker, you see the big picture and align the analysis with the business goals, you understand stakeholder pain points and communicate clearly, display accountability and adaptability, show initiative by taking charge of opportunities to improve systems or processes.

The duties and responsibilities of this position include:

Analyze business needs: assess and define requirements to ensure integration projects align with business objectives.Solution architecture and design: collaborate with the senior integration staff, the stakeholders and vendors to understand business and technical requirements, general message flow, data transformation, routing and filtering, communication constrains, exceptions and conditions. Translate business requirements and business processes into technical design. Analyze pros and cons as well as points of failure.  Development: develop interfaces in BizTalk and all the necessary artefacts. Adhere to coding standards, naming conventions and established guidelines. Coordinate contractors work if applicable.Configuration and deployment: configure BizTalk applications, set up ports, adapters and orchestrations, and deploy solutions to different environments (development, testing, production).Troubleshoot and debug: identify and resolve issues related to message routing, transformation, and processing. Performance optimization: optimize BizTalk applications for better performance, scalability, and reliability by fine-tuning configurations, monitoring resources, and implementing best practices.Documentation: create technical documentation, such as design specifications, mapping specifications, deployment guides, and operational procedures. Obtain project sign-off and document lessons learned.Maintenance and support: provide ongoing support and maintenance, including applying patches and updates.Communication:  do your part in ensuring a proper communication between different groups. Organize presentations and knowledge transfer sessions.  

If you think you have the right skills and training, we would like to hear from you. 

Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Senior Business Analyst is responsible for providing leadership in Business Process Reengineering concepts, methods and technologies.  Leads the analysis and documentation of business requirements for client-facing and internal Informatics services delivery processes for business, clinical, and systems support services within Fraser Health.  The Senior Business Analyst will be engaged in multiple initiatives and will be responsible for project planning, business requirements gathering, data analysis and supporting the execution of projects and change management.  Provides leadership and acts as an escalation point for Business Analysts to assist in resolving complex problems.
Responsibilities

Provides strategic planning support and change management services by leading and providing senior level support and guidance in streamlining business processes and best practices for health and corporate information systems capture and utilization. Leads, develops, and maintains the business processes necessary to facilitate care provider access to health and corporate information systems by conducting feasibility studies and determining user requirements for the uptake of health and corporate information functionality or systems. Leads, coordinates and/or participates in initiatives and process redesign that supports and follows the service management methodology. Provides senior level business analysis by carrying out work flow analysis, developing business information requirements and models, defining business scope and objectives and planning, designing, or modifying practical manual and automated business processes. Provides health information systems projects responsibility, under the direction of the Lead or Portfolio Manager, by performing business systems analysis support. Will lead small projects and provide project management guidance to Business Analysts. Analyzes and diagnoses health information systems applications and/or business issues and provides resolution to either the systems or the business processes. Supports business process changes and/or functional changes to health information systems in support of business practice requirements by testing, modifying, and maintaining the integrated health information systems applications. Develops Service Level Agreements between Informatics and assigned business areas to support the movement of projects to operational status, maintenance, and support. Resolves operational issues with health information systems as identified internally or externally from the Informatics Customer Service desk. Participates in the development, implementation, and evaluation of health informatics goals, objectives, policies and procedures for Informatics and assigned business areas within Fraser Health. Participates on assigned internal and external committees as required and works collaboratively as a member of the Health Information Systems and Services team.

Qualifications

Education and Experience

Bachelor's Degree in Health Information Systems Management or a related field or an equivalent combination of education, training, and experience. Three (3) to five (5) years of recent, related experience in a medium to large sized organization. Experience with health and corporate information systems.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

Demonstrated knowledge of health and corporate information systems. Ability to analyze business processes and business specifications. Knowledge of systems analysis, design and development life cycle theory, concepts and practices. Ability to develop innovative system/computing technology approaches and solutions for customer business needs. Analytical reasoning and problem solving skills. Ability to communicate effectively both verbally and in writing. Ability to deal effectively with others. Ability to organize and prioritize work. Ability to work independently and as a member of a team. Physical ability to perform the duties of the position.
About Fraser Health

Fraser Health is the heart of health care for over two million people in Metro Vancouver and the Fraser Valley in British Columbia, Canada, on the traditional, ancestral and unceded lands of the Coast Salish and Nlaka’pamux Nations and is home to 32 First Nations within the Fraser Salish region.

 

People - those we care for and those who care for them - are at the heart of everything we do. Our hospital and community-based services are delivered by a team of 48,000+ staff, medical staff and volunteers.

 

We are committed to planetary health and value diversity in the work force. We strive to maintain an environment of respect, caring and trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable and culturally safe manner.

 

Together, we are the heart of health care.

 

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IMPORTANT: Recruitment scam warning

Please be on alert for recruitment scams. We are aware of several scams targeting individuals by falsely claiming to represent Fraser Health. Always take precautions when sharing personal details with unverified sources. Please note that we will never ask for money or payment, nor ask you to download or install an app at any point during our recruitment process.