The Sr Business Analyst offers a dynamic opportunity to lead strategic and technical initiatives across local and regional Business Units. By driving project execution and stakeholder alignment, they directly contribute to our mission of delivering impactful, scalable solutions. The role demands strong expertise in Business Systems Analysis and Project Management, empowering the candidate to influence outcomes and shape organizational success. Through diverse project exposure and cross-functional collaboration, they will gain valuable experience, broaden their leadership capabilities, and make a meaningful impact. **Position Responsibilities:** + Manage a team of Business Analysts and support/coach BAs as necessary in their project deployment + Responsible for executing technical and business projects across multiple stakeholders; developing analysis to support process and project improvements + Works with clients to define and manage the scope, strategy, requirements and implementation of projects + Provides effective and regular communication within the project team, direct reports, leaders and other stakeholders + Assess and manages risks that impede successful project delivery + Improves existing delivery methods and identifies potential areas for improvement + Communicates clearly to all stakeholders involved + Has positive impact to specific organizational entities & has some understanding of the nature of the impact + Works with clients to define and manage the scope, strategy, requirements and implementation of projects + Participates in negotiation of contract terms and conditions and insures compliance with contract terms for project consultants and vendors + Responsible for assisting in hiring staff, and developing motivating, coaching, advising and managing the team + May manage the technical components of the project or act as manager of personnel, including evaluating personnel **Required Qualifications:** + Bachelor’s degree in Computer Science / Information Technology, Financial / Investments, Legal Management degree holder or other relevant post-secondary education preferred. + At least 3 years of BA or consultant experience with Information Technology, Financial Services or Middle and Back office operations enabling integrated solutions to optimize processes, technology, data etc. + Proficient in Microsoft Office Applications (including Visio, Project) + Experience in Agile Methodology is an advantage + Able to work in different shift schedules **Preferred Qualifications:** + Quick to adapt with proven experience learning new products, technologies and tools + Thorough knowledge of analysis with regards to information gathering, requirements writing, UAT testing etc. + Ability to identify and pursue continuous improvements + Excellent negotiating skills and an ability to manage inter-departmental work relationships. + Strong influencing skills with ability to make sound recommendations + Previous experience in the financial services, wealth management or insurance industry + Must pass current job expectations and meet performance metrics. **_When you join our team:_** + We’ll empower you to learn and grow the career you want. + We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. + As part of our global team, we’ll support you in shaping the future you want to see. **Acerca de Manulife y John Hancock** Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com . **Manulife es un empleador que ofrece igualdad de oportunidades** En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente. Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com . **Modalidades de Trabajo** Híbrido