We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What You’ll Be Doing** The CIBC FX Operations is focused on the needs of our clients and business partners and passionate about delivering centralized operational services through our strategic pillars of Client Centricity, Innovation and Process Simplification. As the Senior Business Analyst you will be accountable for supporting line management and assisting in the resolution of operational deficiency and compliance to policies and procedures for a specific or multiple product line. You will research, gather data, analyze, lead and/or support as required on projects to identify operational impacts and recommend solutions to management. You may assume a level of responsibility participating in meetings and answering questions as the Subject Matter Expert. You will communicate the status of initiatives to the team, business partners and clients. _At CIBC we enable the work environment most optimal for you to thrive in your role._ _You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote._ **How You’ll Succeed** + **Analytics Development –** Lead analytics development projects with key stakeholders and business specialists. + **Analyzing Business Requirements –** Research and analyze specialized information using Tableau and Alteryx and recommend solutions to issues and problems that arise during the ongoing operation of business. + **Relationship Management –** Develop and maintain productive relationships with designated clients, peers including liaising with external service suppliers and clients to resolve problems/inquiries. + **Project Management –** Lead projects of a moderate level of complexity to enhance and upgrade new and existing programs, products or services by researching relevant data and developing proposals and recommendations **Who You Are** + **You're digitally savvy** . You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends. + **You give meaning to data.** You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way. + **You understand that success is in the details.** You notice things that others don't. Your critical thinking skills help to inform your decision making. + **Your influence makes an impact.** You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. + **You embrace and champion change.** You'll continuously evolve your thinking and the way you work in order to deliver your best. + **Values matter to you.** You bring your real self to work and you live our values – trust, teamwork and accountability. **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. + We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. + We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. + We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). + We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** Toronto-595 Bay St., 7th **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Business Effectiveness, Communication, Data Mining, Data Reporting, Decision Making, Leadership Communication, Metrics Analysis, Personal Presentation, Prioritization, Reporting and Analysis, Statistical Analysis At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.