Leads the Product & E-commerce Analytics team in supporting Whole Foods Market's digital presence through data-driven insights and analytics. Oversees the delivery of analytics solutions across the product development lifecycle, from entitlement through implementation and ongoing business operations. Partners with Product and E-commerce teams to drive decision-making through data analysis, reporting, and insights generation.


Key job responsibilities
Team Leadership & Development
• Manages and develops a team of analysts and business intelligence engineers (BIEs)
• Sets team priorities and ensures alignment with Product & E-commerce objectives
• Facilitates team member growth and career development
• Establishes best practices for analytics delivery and documentation

Analytics & Insights
• Oversees development and maintenance of recurring reporting frameworks (e.g., XBRs) for Product and E-commerce performance
• Leads analysis of key performance indicators (KPIs) across digital products, under the roof tech, and e-commerce platforms
• Directs the design and implementation of analytics solutions for new product initiatives
• Ensures quality and consistency of analytical outputs across team deliverables

Product Development Support
• Partners with product teams throughout the development lifecycle to define success metrics and measurement approaches
• Guides analytics strategy during product entitlement phases
• Oversees implementation of measurement frameworks for new products and features
• Maintains analytics documentation and knowledge base for product initiatives

Business Partnership
• Serves as primary analytics partner to E-commerce leadership
• Translates complex analytical findings into actionable business recommendations
• Builds and maintains relationships with cross-functional stakeholders
• Identifies opportunities for data-driven optimization of digital products, programs, and customer experience

Success Metrics
• Team effectiveness in supporting product development and e-commerce initiatives
• Quality and timeliness of analytics deliverables
• Stakeholder satisfaction with analytics support
• Development and retention of team talent
• Implementation of scalable analytics solutions
• Impact of insights on business decisions and outcomes

This role reports to the Executive Leader, E-commerce Business and works closely with Product Management, E-commerce, Operations, Marketing Analytics, and Technology teams to drive data-informed decision-making across the digital business.