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Responsible for managing and administering SCI’s 401(k) plan, managing compliance issues (e.g., ACA) and researching, evaluating and administering company benefit programs that attract and retain associates while ensuring compliance with all federal and state regulations. Functions as a liaison between vendors and associates.

Benefits Administration

Administers all aspects of SCI’s $1.8B 401k plans (one union plan and one non-union), as well as a defined contribution plan in Puerto Rico (e.g., vendor management, communications, funding, audit, etc.). Additional benefit programs such as: Service Awards and Employee Discounts.Responds to associate inquiries received through the Company’s internal call center.Manages annual audits of retirement plans and submission of 5500sManages annual 1095Cs and delivery to participants.Conducts monthly and annual ACA review for benefits eligibilityReviews 2nd level benefits appeals and provide recommended resolution to Benefits Manager in accordance with company policies, procedures and federal and state regulations.Supports HR Directors and Business Partners on escalated associate issues that require issue resolution with 3rd party administrators.Coordinates delivery of communications, educations and earning materials from internal and external sources to drive engagement with SCI benefits (mostly retirement plans).Partners with HRIS on requirement gathering on new benefit interfaces integrating technical and functional.

Vendor Relationship

Audits and processes for payment invoices for each provider of benefit services.Develops and maintains relationships with vendors, insurance carriers, third-party administrators who provide direct benefits customer support to SCI’s associates and managers.Assists in the creation and reviews business process requirements documents related to services SCI’s by 3rd party providers.Analyzing and identifying trends with system interface issues to determine “root cause” and provide solutions to correct the issue.

Benefits Compliance

Reviews weekly, monthly or annual reports and system interfaces to ensure enrollments are processed according to plan documents and federal/state regulations.  Ensures that all exception/errors reports are worked and corrected in a timely manner.Responds to court orders, medical support orders and other required documents as they relate to Benefits programs.Responsible for maintaining all records, files and historical documentation to ensure accurate and total compliance with SOX audit requirements.

Benefits Research and Analysis

Performs special projects as assigned.Assists in the annual enrollment process:Develops benefit communications, SPD’s and plan documentsReviews and provides sign-off on system setup with third-party benefit vendorResearches and analyzes SCI’s benefit programs and assists in the development of recommendations for development/implementation on new programs or offerings.This description is not an all-inclusive list of the essential functions or duties related to this job.  

MINIMUM REQUIREMENTS

Education

Bachelor’s Degree in Human Resources, Business or comparable degree

Experience

Five (5) years of experience working with Defined Contribution plans and Benefits Compliance

Knowledge, Skills and Abilities

Strong knowledge of benefit terms and the laws and regulations (federal, state and local) related to benefit plans such as ERISA, COBRA, HIPAA, and the interrelationship of each; especially as they apply to defined contribution plansExcellent interpersonal skills, oral and written communication skills and ability to work effectively with people at all levels of the companyAbility to work in a team environment with a strong customer service focus, when necessary must be able to work independentlyKnowledge and proficiency with HRIS systems, preferably Workday and PC applications including MS OfficeDetail oriented and demonstrated commitment to completing assigned responsibilities with a high level of accuracy and timeliness

WORK CONDITIONS

Work EnvironmentWork indoors during all seasons and weather conditionsLimited local and/or multiple location traveling requiredComply with Corporate dress code policy50% hybrid work schedule (in-office and from home)Work PosturesSitting continuously for many hours per day, up to 6 hours per dayMay climb stairs to access buildings frequentlyPhysical DemandsPhysical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usageWork HoursWorking beyond “standard” hours as the need arises

Postal Code: 77019

Category (Portal Searching): Human Resources

Job Location: US-TX - Houston