At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

About the Internal Audit Group at American Express 

Our Internal Audit Group is a worldwide function with 300+ team members and offices across nine countries within American Express. Our mission is to protect and enhance organizational value by providing independent, objective, risk-based assurance, advisory services and to influence the way the company manages risk.

We are committed to growing our audit staff significantly as we continue to expand and enhance the Internal Audit Group. Our assurance and risk professionals have diverse backgrounds including internal controls, consumer compliance, technology, operational risk, financial accounting, data analytics, and banking operations. Our audit teams align to key risk areas and business units to ensure IAG can provide comprehensive and risk-based audit coverage. In addition, IAG has a Professional Practices group responsible for managing audit operations, quality, and standards; regulatory relations; reporting; training and professional development; and key internal capabilities and technologies.

About the Role:

The Senior Auditor – Quality Assurance & Improvement Program (QAIP) supports the execution and continuous enhancement of IAG’s Quality Assurance and Improvement Program.  The role is responsible for performing independent quality assessments of audit engagements, evaluating conformance with the internal audit methodology, IIA Standards, regulatory expectations, and identifying opportunities to strengthen audit execution, documentation and reporting.

The senior auditor works closely with audit teams and QA leadership to promote consistency, transparency, and continuous improvement across the audit function.

(Location:  New York, NY / Sunrise, FL / Pheonix, AZ)

Key Responsibilities:

Assist Senior Managers / Managers in the execution of assigned tasks to support reviews in line with American Express' Internal Audit procedures, internal policies and standards, and regulatory expectations throughout the review lifecycle to assess if IAG processes are aligned with regulatory and industry standards

Assist Senior Managers / Managers in the documentation and evaluation of review observations, findings, and other administrative tasks, begin to identify opportunities to improve IAG processes and procedures

Review prior Quality Assurance review results and relevant business monitoring materials to support planning activities

Supports Senior Managers / Managers in the validation of Management Action Plans (MAPs)

Begin to evaluate processes under review utilizing professional skepticism, identifying opportunities to enhance IAG processes

Support the execution of reviews and clearly document results in line with internal policies and procedures; draft QA workpapers with supervision and demonstrate effective use of automated workpaper systems and other department tools

Identify and escalate issues as appropriate

Develop an understanding of American Express' business model, products, services, and organizational units

Learn how to draft QA reviews with guidance

Begin to demonstrate ability to work proactively and take initiative on next steps

Minimum Qualifications:

Bachelor's Degree

3+ years of audit experience

Prior experience working at a Big Four / G-SIB

Demonstrates strong written and verbal communication skills to deliver deliverables with quality

Works independently, within the team and across various teams in a fast-paced environment to drive business results, employing creative thinking, and the ability to work on competing priorities

Learns how to break-down problems into components, and solve using data analysis, process, risk control knowledge, and experience to drive risk-based conclusions and decisions

Develops knowledge and experience in applying control theory and professional auditing practices throughout the audit lifecycle

Develops understanding of regulations, regulatory risks, accounting, and financial industry best practices, including technology and data implications

Preferred Qualifications:

Experience with data analytic tools, data visualization, key risk indicators (KRIs), key performance indicators (KPIs), information systems / technology, and scorecards / dashboards, etc.

Interest in working with data, interpreting results, analytic best practices and experience with data analytics tools and data visualization

 

Salary Range: $78,000.00 to $124,750.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries Bonus incentives 6% Company Match on retirement savings plan Free financial coaching and financial well-being support Comprehensive medical, dental, vision, life insurance, and disability benefits Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.