At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. 

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. 

The Platforms and Capabilities team within Global Risk and Compliance (GRC) is responsible for building and implementing leading-edge platforms and solutions for risk management. Our vision is to “provide best-in-class Platforms and Capabilities that enable the risk management framework in GRC and across the Company and empower colleagues to excel at risk management activities.”

We are seeking an Associate Digital Product Manager to support the evolution of next-generation enterprise Risk Management products. This role will focus on launching and enhancing our Integrated Risk Management (IRM) platform. The Associate Product Manager will support day-to-day product execution, agile team collaboration, and product lifecycle management. This is a highly cross-functional role that requires curiosity, attention to detail, and comfort working with both technology and business stakeholders. Familiarity with agile development methodologies and a passion for continuous improvement are key to success.

In this role, you’ll support user journey mapping, help define key features, and ensure a seamless end-to-end experience. You will gather user feedback, drive iterative enhancements, and support scrum teams in building platform components with real business impact. You’ll also play a key role in organizing platform content, managing technical documentation, and tracking key product metrics. The ideal candidate is collaborative, eager to learn, and committed to bringing simplicity to complex problems.

Key Responsibilities

Partner with engineers and product owners to design and deliver enterprise risk workflows. Maintain and prioritize product backlog based on business value and technical feasibility. Coordinate with cross-functional partners to capture business and technical requirements. Lead user acceptance testing (UAT) and validation efforts during sprint cycles. Develop platform documentation, release notes, and business communications. Support delivery tracking, story pointing, and dependency management. Analyze usage and stakeholder feedback to iterate on delivered capabilities. Champion platform adoption by coordinating training and onboarding initiatives.

Minimum Qualifications

Bachelor’s degree in a relevant discipline such as Business, Computer Science, or Analytics. Understanding product development cycles, SDLC, and Agile methodologies. Knowledge of agile project tools such as Jira and Confluence. Strong communication and coordination skills with the ability to interface across functions. Analytical thinker with experience gathering and documenting business requirements. Interest in enterprise risk, compliance, or financial regulation. Demonstrated project management and problem-solving skills. Ability to work independently and as part of a high-performing agile team.

Salary Range: $60,000.00 to $110,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries  Bonus incentives  6% Company Match on retirement savings plan  Free financial coaching and financial well-being support  Comprehensive medical, dental, vision, life insurance, and disability benefits  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.