Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Oracle

Management Level

Senior Associate

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As an Oracle consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Oracle applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Oracle applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

Meaningful work you’ll be part of 

As a Senior Associate in our Oracle Application Evolution Services practice, you will play a key technical and delivery role supporting clients across their Oracle Cloud application landscape. You will work closely with client stakeholders to resolve issues, deliver enhancements, perform root-cause analysis, and support ongoing operational stability. You will also act as a technical lead for specific workstreams within the managed-services engagement, ensuring high-quality execution and adherence to SLAs. PwC Professional skills and responsibilities for this management level include but are not limited to:

Serve as the technical lead for assigned Oracle Cloud support tickets, enhancements, integrations, reports, and periodic maintenance tasks.

Working in a team environment with people from multiple backgrounds and skill sets and be a part of the Incident, Problem, Change and Release management processes as required

Troubleshoot and resolve application issues across Oracle Cloud modules (ERP, HCM, SCM, etc. depending on engagement).

Design, develop, test, and deploy technical solutions such as:

Integrations (OIC, REST/SOAP APIs)

Data loads (FBDI, HDL)

Reports (BI Publisher, OTBI)

Extensions / Fast Formulas / personalization where applicable

Perform impact analysis for patches, quarterly updates, configuration changes and conduct root-cause analysis for recurring incidents and recommend preventive measures.

Review and update technical documentation, knowledge-base articles, runbooks, and support guides and collaborate with offshore/onshore team members to ensure consistent service delivery across time zones.

Participate in regular client interactions — clarifying requirements, providing status updates, and reviewing solution approaches.

Support SLA compliance through timely ticket resolution, accurate effort estimation, and proactive risk identification.

Contribute to continuous-improvement initiatives across process, tooling, and automation for managed-services delivery.

Mentor junior team members as needed, support cross-functional collaboration with other teams and supporting business development efforts, including fostering professional relationships in industry and preparing responses to requests for proposals

Experiences and skills you’ll use to solve

Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field.

Approximately 7–8 years of technical experience with Oracle Cloud or Oracle E-Business Suite.

Proficiency in SQL, PL/SQL, BI Publisher, OTBI, Data Models, and FBDI/HDL data loads.

Strong integration development skills using OIC or similar middleware and experience with API (REST/SOAP) usage and troubleshooting.

Experience in supporting or delivering technical solutions in managed-services or application-support environments.

Solid understanding of Oracle Cloud quarterly patch cycles, SRs, and escalation processes.

Ability to analyze complex issues, recommend solutions, and communicate technical details to non-technical stakeholders.

Excellent time-management skills for multitasking in fast-paced, SLA-driven environments.

Team-oriented mindset with willingness to mentor junior associates and collaborate with diverse teams.

Interest in upskilling, openness to new technologies, and preferred experience with Oracle Cloud certifications, consulting, DevOps/automation tools, and complex enterprise integrations or extensions.

This newly created role reflects our commitment to growth and delivering distinctive value for our clients and stakeholders.

The salary range for this position is $84,700 - $134,700. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC 

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life. Learn more about our Application Process and Total Rewards Package at: https://jobs-ca.pwc.com/ca/en/life-at-pwc 

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity. 

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Innovative Design, Intellectual Curiosity, IT Infrastructure, Learning Agility {+ 16 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

Job Posting End Date

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.

The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).

Nous tenons à répondre à vos besoins tout au long du processus de demande d’emploi, d’entrevue et d’embauche. Si vous avez besoin de mesures d’adaptation pour être parfaitement à l’aise, faites-le-nous savoir à l’étape de la demande d’emploi.

L’utilisation de l’intelligence artificielle (IA) dans le domaine du recrutement en est à ses balbutiements. Nous savons que vous pourriez vous demander comment et pourquoi nous y avons recours. À certains stades de notre processus de recrutement, nous comptons sur l’IA pour améliorer votre expérience. Par exemple, pendant l’examen du curriculum vitæ ou l’élaboration d’une liste de recommandations personnalisées, un agent conversationnel pourrait vous demander des précisions ou fixer avec vous un rendez-vous pour l’entrevue. L’IA nous aide à mieux lutter contre les préjugés, car l’évaluation des candidats se fait de façon juste et équitable, sans que les informations d’identification comme le nom ou le sexe soient connues. Elle nous permet également de mieux repérer les bons candidats pour un poste et d’évaluer le lien entre leurs compétences, leur expérience et leurs chances de réussir chez PwC Canada. Bien que l’IA facilite certaines étapes de notre processus de recrutement, les décisions finales d’embauche sont toujours prises par des personnes. Pour en savoir plus sur l’utilisation et la protection de vos données personnelles, consultez notre politique sur la protection des renseignements confidentiels (https://www.pwc.com/ca/fr/privacy-policy.html).