**Job Title:** **Senior Associate, Congress Operations** **Reports To:** **Director, Congress Operations** **Job Type:** **Full-Time** **Position Summary** The Senior Associate, Congress Operations will play a pivotal role in the planning and execution of medical congress activities. This position combines congress logistics—including housing, registration, and on-site support—with strategic and operational responsibilities for Opinion Leader (OL) engagement planning. The successful candidate will work cross-functionally to ensure seamless coordination, regulatory compliance, and high-impact presence at key congresses. **Key Responsibilities:** **Congress Logistics & Housing** **Manage end-to-end logistics for medical congresses, including timeline creation, registration management, hotel block assignments, meeting space procurement, and transportation logistics** **Develop and manage annual and program-specific timelines for congress planning activities.** **Lead communication efforts for attendees, including travel details, confirmations, and event updates** **Serve as point of contact for internal stakeholders, agencies, and vendors to ensure executional excellence.** **Review and negotiate vendor contracts, track deliverables, and manage on-site logistics for congress presence.** **Provide on-site support at 2–4 congresses per year, including coordination of booth staffing, meeting rooms, and live event oversight** **Opinion Leader Engagements** **Plan and coordinate OL engagements such as 1:1 meetings, roundtables, and ad boards in alignment with Medical Affairs objectives.** **Build and manage engagement schedules in collaboration with internal stakeholders and external opinion leaders.** **Ensure compliance with applicable industry regulations, internal policies, and transparency reporting.** **Develop budgets for OL engagements, monitor costs, and provide optimization insights.** **Source and manage vendors for OL-related services; negotiate terms and ensure quality delivery.** **Track engagement KPIs and support post-congress reporting and analytics.** **Qualifications** **Basic Qualifications** **Bachelor’s degree in Business, Life Sciences, Communications, or a related field.** **6+ years of experience in congress logistics, event planning, or medical engagement operations within the pharmaceutical or biotech industry.** **Preferred Qualifications** **Experience in congress planning tools and systems (e.g., Cvent, Veeva Events, CRM platforms)** **Strong cross-functional collaboration and stakeholder management skills** **Excellent project management, communication, and organizational capabilities.** **Understanding of regulatory and compliance guidelines (e.g., PhRMA Code, EFPIA).** **Strategic thinking with a continuous improvement mindset.** **Ability to work under pressure, manage multiple deadlines, and adapt quickly to changing priorities.** **Willingness to travel 15–25%, including domestic and international congresses.**