Job Summary

Job Description

What is the Opportunity?

Coordinates production support activities for all major systems and related subsystems to ensure the integrity of computer generated data. Applies experience and seasoned knowledge, skills, and practices to perform a variety of assignments.

What will you do? 

Investigate, resolve, and report on medium- to highly complex technical issues requiring business application understanding.Work closely with business clients to understand priorities and impact and provide timely and accurate reports to management and end-users on status of critical systems processes and reports.Proactively identify and act on emerging issues (and works with Development teams) to resolve them in the short and long term. Many of these issues require rapid response and the ability to synthesize multiple technical factors quickly in order to arrive at a workaround or solution within hours.Make recommendations on process improvements and enhance system.Work on IT Risk deliverables and currency upgrades: eliminate technology vulnerabilities, participate in DR exercises, help in DR planning and design; interact with various auditors and make sure that applications in our portfolio function according to published RBC IT Risk StandardWeekly pager rotation and monitoring production jobs

What you need to succeed?

Must haves:

Understanding of Change / Incident Management proceduresExperience of Monitor application health after infrastructure/system updatesExposure to DevOps tools (Helios/UCD) for deploymentsWorking knowledge on OMS updates, understand basic JCL and ZekeWorking experience in Linux systems and shell scripting.Experienced in Disaster Recovery exercise and Archer findings
 

Nice-to-have:

Strong analytical and communication skillsBackground in Capital Markets or trading highly desiredKnowledgeable in NPID and Server ComplianceMicrosoft SQL Server Reporting Services

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation.Leaders who support your development through coaching and managing opportunitiesAbility to make a difference and lasting impactWork in a dynamic, collaborative, progressive, and high-performing teamA world-class training program in financial services

#LI-POST

Job Skills

Analytical Thinking, Disaster Recovery (DR), Group Problem Solving, Linux, Linux Application, Linux Shell Scripting, System Applications

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

TORONTO

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-07-29

Application Deadline:

2025-08-29

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.