Site: Mass General Brigham Incorporated

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

 

Job Summary

Summary
Act as part of a team of application and workflow experts to provide design & build support supporting Epic and possibly other healthcare systems. Analyzes the organization's current business practices and translates them into configurations and workflows for successful product implementation. Provides guidance and leadership to other team members.

Essential Functions
-Provides recommendations based on subject matter expertise to resolve roadblocks in the technical build.
-Leads, mentors, and provides guidance to peers regarding work procedures, technical issues, and prioritization/delegation of work, which may also include onboarding and training of new staff.
-Leads the discussion of business requirements and coordinates the translation of those business requirements into functional specifications and/or system build and/or configuration for the software application, and offers recommendations for improvements in data collection, workflow, or other processes when possible.
-Works closely with the application’s vendor or developer to communicate the functional specifications, providing details to improve understanding.
-Develops test plans and performs related software quality assurance tasks.
-Provides ongoing support of the software applications by identifying and resolving issues, often as the point of escalation for more complex issues.
-Acts as team delegate/representative at department, project, or other meetings, as assigned.
-Participates as needed with review of the training curriculum and end user documentation for the applications user community.

 

Qualifications

Education
Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required

Can this role accept experience in lieu of a degree?
Yes

Experience
Experience in healthcare information technology 5-7 years required

Knowledge, Skills and Abilities
- Must be able to obtain required Epic certifications as outlined by program requirements.
- Experience with the development, support or operation of software applications in a healthcare setting.
- Knowledge of the workflows and operations supported by the software application(s).
- Excellent oral and written communication skills.
- Demonstrated analytic and problem-solving skills.
- Strong interpersonal skills to effectively communicate with both technical and non-technical staff.

 

Additional Job Details (if applicable)

-M-F Eastern Business hours required Hybrid Onsite Flexible working model required for weekly onsite work at Assembly Row/ Local MGB sites

-Business needs and team needs determine in office work

-Remote working days require stable, secure, quiet, compliant work area

 

Remote Type

Hybrid

 

Work Location

399 Revolution Drive

 

Scheduled Weekly Hours

40

 

Employee Type

Regular

 

Work Shift

Day (United States of America)

 

Pay Range

- /

 

Grade

7

 

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

 

EEO Statement:

Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

 

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.