Job Description

Sponsorship: GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

Work Arrangement: This role is categorized as hybrid. This means the successful candidate is expected to report to GM Philippines office three times per week or other frequency dictated by the business.

The Role

We are seeking a highly skilled and engaging Sr. Analyst to serve as Trainer, Quality Auditor, and Subject Matter Expert (SME) in Payroll Backoffice Operations. This multifaceted role is responsible for designing and delivering training programs, conducting quality audits, and providing expert guidance on payroll systems and compliance. The successful candidate will play a critical role in ensuring payroll accuracy, operational excellence, and continuous improvement across the team.

What You'll Do

Act as the primary point of contact for complex payroll back-office inquiries and escalations.

Provide expert-level guidance on payroll processes, systems, and compliance requirements.

Analyze and resolve discrepancies in payroll data, ensuring accuracy and adherence to internal controls.

Relationship Management: Coordinate closely with other concerned teams within People Services, GBS Finance and Payroll, and counterparts in various countries. Initiating meetings with stakeholders and managing projects related to process improvements. Contributing to the implementation of projects relating to quality improvements and service excellence. Representing People Services in programs / activities that require related expertise and decision making. Interacting with internal / external related parties such as but not limited to Business Units, GMAS and SOX Auditors, and HR Representatives.

Lead or support payroll-related projects, including system upgrades, process automation, and policy updates.

Maintain up-to-date documentation of payroll procedures (DTPs), controls, and best practices.

Monitor and interpret changes in US and Canada payroll legislation and ensure compliance.

Train and mentor payroll analysts and junior team members on best practices and system usage.

Support audits and internal reviews by providing necessary documentation and insights.



Additional Job Description

Your Skills & Abilities (Required Qualifications)

Bachelor’s degree in Human Resources, Business Administration, Accounting, or a related field.

Minimum of 3 years of experience in US and Canada payroll operations, with at least 2 years in a subject matter expert or senior analyst role.

Strong understanding of payroll systems and timekeeping tools. (ADP Globalview, SAP, eSAP, Workday, Kronos, UKG Pro, ServiceNow, Siebel), KNIME.

Experience in instructional design and adult learning principles.

Excellent communication, presentation, and facilitation skills.

Strong analytical skills and attention to detail.

Ability to manage multiple priorities in a fast-paced environment.

Experience supporting audits and ensuring compliance with labor laws and tax regulations.

What Will Give You A Competitive Edge (Preferred Qualifications)

Certification in Payroll (e.g., CPP, FPC or equivalent).

Experience in a shared services or global payroll environment.

Familiarity with SOX compliance and internal control frameworks.

Experience with process improvement methodologies (e.g., Lean, Six Sigma).

Familiarity with data analytics tools (e.g., Excel, Power BI, Tableau).
 

This job is not eligible for relocation benefits. Any relocation costs would be the responsibility of the candidate.



About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.



Why Join Us 

We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team.



Non-Discrimination and Equal Employment Opportunities

General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.

We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire.



Accommodations

General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.