Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used—and loved—for generations.
Description:
The Senior Transportation Analyst is responsible for planning and execution of the domestic inbound and outbound schedule at all DCs to support on-time delivery and customer satisfaction goals. This role will implement and use transportation management software to improve performance related to intra company and hub network by facilitating an end-to-end process with all parties. Analyze and drive changes/initiatives to address performance opportunities on key metrics. Manage relationships with carrier network to meet and exceed key performance indicators (KPIs). Develop and maintain reports outlining performance on all key metrics including cost, service (on time), load optimization, returns, etc. This role is located onsite at our Corporate Office in Boston Heights, OH.
Essential Duties & Responsibilities:
• Facilitate the load planning with transportation partners for all DCs to provide weekly, monthly, quarterly, annual forecasts for outbound transportation needs
• Partner with IT and 3rd party transportation software provider to optimize TMS solution
• Daily load planning to ensure we are maximizing the load capacity and efficiency on outbound loads from our Distribution Centers in a schedule that is in alignment with the receiving hub capabilities
• Facilitate communication between DC team, hub teams, and linehaul transportation providers to ensure all trucks are picked up and delivered on time. Evaluate and escalate needs between parties when needs, commitments, etc. are not met
• Set, update, and publish the Delivery Schedule to the appropriate parties to ensure understanding and alignment
• Communicate schedule and updates to the Transportation Operations team to ensure all team members are aware of schedule and updated immediately with any changes to that schedule
• Facilitate reverse logistics process including hub returns on hand tracking, returns load scheduling, and ensuring compliance at hub for loading times, loading quality, SOP compliance, etc.
• Liaise with Inventory, DC Ops, and Hub Management teams to ensure all milestones have been met as prescribed for returns trailer processing. Run cross-functional meetings to plan and track performance on defined metrics. Publish weekly metric reporting.
• Manage store transfers and new store opening transportation
• Invoice auditing and approving
• Other projects as assigned
Key fundamental skill sets for this role will be:
• Continuous improvement mindset, staying informed on market changes that impact transportation network
• Adapts to change quickly and easily and performs effectively during times of change; demonstrates the ability to multi-task and manages competing priorities effectively
• Demonstrate strong oral, written and interpersonal skills
• Possess very strong organizational and prioritizing skills
• Detail oriented
• Education: College degree
• Background in using and optimizing TMS solution
• Strong analytical skills
• Dedicated to business and allow flexibility with work hours if necessary, covering weekend and evening hours as needed.
Arhaus is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Arhaus is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Arhaus are based on business needs, job requirements, and individual qualifications, without regard to race, color, sex, sexual orientation, gender identity, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Arhaus will not tolerate discrimination or harassment based on any of these characteristics.