We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you'll be doing** As a Senior Analyst, HR Programs, you will play a key role in supporting HR initiatives through a blend of administrative and analytical responsibilities. You will collaborate with cross-functional teams to provide guidance and ensure the seamless execution of HR initiatives. Your administrative duties will include adhering to established SLAs, accurately managing sensitive data and developing trackers to monitor progress. As one of the primary points of contact for stakeholders, you will proactively follow up on outstanding items, provide timely updates, and ensure efficient resolution of requests. Leveraging your analytical skills, you will deliver regular reporting, identify and recommend process improvements, and build reporting automations to enhance productivity and efficiency. Throughout, you will handle confidential information with integrity, always prioritizing risk mitigation for CIBC. Proficiency in Excel is required, while experience with Workday, databases, SQL, Power Query, Power BI, and Power Automate is considered a strong asset. _At CIBC, we enable a work environment that allows you to thrive. You’ll have the flexibility to manage your work activities within a hybrid arrangement, spending 1-3 days per week on-site, with the remainder remote. Details on your work arrangement will be discussed during your interview._ **How you’ll succeed** + **Attention to Detail** – You approach every task with precision and care, ensuring accuracy in all aspects of your work. You consistently spot inconsistencies and errors that others may overlook, and you take pride in delivering work that is thorough and reliable, especially when handling sensitive and confidential information. + **Autonomous** – You are a self-starter who takes initiative and ownership of your responsibilities. You work independently, anticipate needs, and proactively address issues without waiting for direction. You are comfortable questioning processes or data that doesn’t seem right, always striving for the highest standards. + **Reporting & Analytics** – Perform data analysis and come up with creative visualizations to support executive reporting activities. Conduct in-depth reviews of data to derive insights and ensure accuracy. Write advanced Excel formulas (Pivot tables, XLOOKUP, SUMIF, IF statements, etc.), SQL queries, and build automations within Excel, Power Query, Power BI and Power Automate to streamline reporting. + **Organization** – Effectively prioritize and manage multiple tasks and inquiries during high-volume periods, maintaining accurate tracking of all outstanding items. Ensure timely follow-up and clear communication with stakeholders to support consistent progress and successful outcomes. + **Critical Thinking** – Apply critical thinking, creativity, and sound judgment to determine the best possible outcomes. Analyze data and situations to fully understand risks and benefits, guiding productive decisions. Share your knowledge and ideas openly, knowing your perspective matters. + **Process Improvement** – Actively participate in end-to-end process design sessions to create new or refine current processes. Support updates to documentation for proposals and recommendations for senior leader review and approval. + **Communication** – Demonstrate strong written and verbal communication skills to present perspectives and recommendations to stakeholders and senior leaders. Build and leverage strong relationships to provide consultation and subject matter expertise. **Who you are** + **You can demonstrate experience** in data administration, process improvement, process documentation, and data analytics. Advanced knowledge of MS Excel is required (Pivot tables, XLOOKUP, SUMIF, IF statements, etc.) while experience with Workday, databases, SQL, Power Query, Power BI, and Power Automate is considered a strong asset. + **You understand that success is in the details.** Your critical thinking skills help inform your decision-making, and you notice things others don’t. + **You’re driven by collective success.** You believe collaboration transforms good ideas into great ones and value working in an inclusive team environment. + **You embrace and champion change.** You continuously evolve your thinking and work style to deliver your best. + **You engage with purpose and drive.** You seek the right solutions and go the extra mile because it’s the right thing to do. + **Values matter to you.** You bring your authentic self to work and live our values—trust, teamwork, and accountability. **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. + We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. + We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. + We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** Toronto-81 Bay, 33rd Floor **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Analytical Thinking, Business Effectiveness, Client Service, Communication, Detail-Oriented, Excel Analytics, Excel Databases, Human Resources (HR), Microsoft Excel, Process Improvements, Relationship Management, Teamwork At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.