An exciting opportunity has arisen to join the Qatar Airways (QR) Outstations Team as Senior Airport Services Agent.

Based in Stockholm you will be responsible for providing quality service to passengers related to check-in, boarding, special services, lounges, and baggage services as per our commercial and safety standards and procedures ensuring passengers and their baggage are handled with our five-star customer service.

Your specific responsibilities include:

·       Liaison with Check-in, transfer desk, and other related areas for the smooth acceptance of passenger.

·       Liaison with check-in, transfer desk, and support Airport Services Supervisor in all areas.

·       Escort and direct Arriving/departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding fates etc.

·       Assist duty officer to handle company material and records.

·       Liaison with Ground Handling Agents (GHA) for quick processing of hotel and transfer passengers.

·       Work with GHA and ensure smooth passenger handling.

·       Assist passengers in regards to entry requirements, visas, residence permits etc.

·       Ensure passengers are assisted smoothly through airport facilities.