Charlotte, North Carolina, USA
5 days ago
Senior AI Architect – HR Systems & Technology
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Curious about how advanced AI can transform HR operations and employee experience? Join Spectrum as a Senior AI Analyst and play a pivotal role in designing, delivering and refining AI-driven HR solutions that streamline recruiting, onboarding, talent management and case workflows. You’ll collaborate with cross-functional teams and leverage your expertise to drive impactful business outcomes across HR technology and AI products.


How You’ll Make an Impact

Translate HR business objectives into analytical plans, metrics and experiment designs to enhance AI features such as screening assist, talent matching and knowledge searchBuild and validate data pipelines, feature sets and evaluation frameworks by partnering with IT to prototype and test AI capabilities including large language models, natural language processing and recommender systemsDefine and track success metrics including time-to-hire, internal fill rate, customer satisfaction and case resolution time while monitoring model performance and user adoptionImplement and monitor AI guardrails such as bias testing, fairness metrics, privacy, security and consent, and document model cards and decision rationaleCollaborate with Legal and Compliance on policy adherence for data minimization, retention and access controls, and with HR Operations on change management and training initiativesSupport vendor evaluations, proof-of-concepts and A/B tests by conducting clear analysis of return on investment and risk for AI solution decisionsMaintain configuration guides, experiment logs and knowledge articles to ensure reproducibility and transparency in all analyses

Working Conditions   

Work in a hybrid office environment with four days onsite and one day remote per week

What You’ll Bring to Spectrum 

Required Qualifications

Education

Bachelor’s degree in Computer Science, Information Systems, Data Science, HR Analytics or related field

Experience

3+ years in AI/ML analytics, experimentation or product analytics3+ years in HR technology or analytics2+ years experience with HCM platforms and HR data integrations

Skills

Strong proficiency in AI/ML fundamentals including classification, ranking, NLP, embeddings and large language model prompting and evaluationHands-on experience with HCM platforms such as Workday, Oracle HCM or SAP SuccessFactors, including integrations and data governanceAbility to design experiments, define KPIs and interpret complex data into actionable insights for non-technical stakeholders
Proficiency with SQL, Python and languages for data preparation and analysisKnowledge of responsible AI practices including fairness and bias testing, privacy-preserving techniques and security controlsExcellent communication, stakeholder management and documentation skills, with the ability to adapt in fast-paced environments and manage shifting priorities

Preferred Qualifications

Education

Oracle HCM Cloud certification(s)

Experience

Experience with AI algorithm creation, Agentic AI, system integrations and HCM implementations
SkillsExperience with LLM evaluation frameworks, prompt engineering, retrieval augmented generation and vector databasesExperience improving HR outcomes such as reducing time-to-hire, increasing internal mobility and boosting HR helpdesk deflectionFamiliarity with MLOps/model monitoring tools and secure data handling in enterprise environments
HSY304 2026-71342 2026

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.


A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.


Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.
FCC Unit: HQ452 Business Unit: Corporate-CCL Zip Code: 28217

Who You Are Matters Here

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. Learn about our inclusive culture.
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